40 Tex. Admin. Code § 702.849 - What happens when the Office of Consumer Affairs completes the Review?

After completing the Review, the Office of Consumer Affairs prepares written findings and recommendations.

(1) If the Office of Consumer Affairs findings sustain the Administrative Review of Investigation Findings (ARIF), the Office of Consumer Affairs director or designee notifies the requester of the final disposition of the case.

(2) If the Office of Consumer Affairs does not concur with the ARIF, the ARIF documents and Office of Consumer Affairs Review materials are forwarded to the program assistant commissioner or designee for consideration.

(A) If concurrence is reached, the Office of Consumer Affairs forwards a notification letter to the requester advising the requester of the findings.

(B) If the Office of Consumer Affairs and the CPS assistant commissioner or designee do not agree, the case is forwarded to Department of Family and Protective Services' general counsel, who reviews the case and makes the final decision as the DFPS commissioner's designee . The Office of Consumer Affairs then notifies the requester of the final case disposition.

Notes

40 Tex. Admin. Code § 702.849

The provisions of this §702.849 adopted to be effective June 27, 2002, 27 TexReg 5248; Amended by Texas Register, Volume 41, Number 33, August 12, 2016, TexReg 6080, eff. 9/1/2016