43 Tex. Admin. Code § 224.238 - Mediation; Settlement or Referral for Hearing
(a) A case advisor will attempt to settle or resolve a lemon law or warranty performance complaint through nonbinding mediation before a hearing on the complaint is scheduled.
(b) The parties must participate in the nonbinding mediation process in good faith.
(c) In a case filed under Occupations Code, §
2301.204 or §§
2301.601 - 2301.613, a case advisor shall qualify for appointment as an impartial third party in accordance with Civil Practice and Remedies Code, Chapter 154.
(d) If the parties cannot resolve the complaint, a case advisor will refer the complaint for a hearing with a hearings examiner.
Notes
State regulations are updated quarterly; we currently have two versions available. Below is a comparison between our most recent version and the prior quarterly release. More comparison features will be added as we have more versions to compare.
No prior version found.