Utah Admin. Code R21-4-7 - Conducting a Review
(1) After a request
is received, OSDC shall conduct a review to determine if the debtor:
(a) is eligible to receive credit;
and
(b) has a qualifying debt to
which a credit may be applied.
(2) After the review, OSDC shall reply in
writing to the debtor.
(a) If OSDC approves
the request, OSDC shall send a notice to the debtor that states:
(i) the total amount of credit applied to
their debt; and
(ii) the remaining
balance of each outstanding account owed by the debtor.
(b) If OSDC denies the request, OSDC shall
send a denial notice to the debtor that states:
(i) the reason the request is denied,
including at least one eligibility requirement that is not met or that there is
no qualifying debt;
(ii) that the
debtor has the right to appeal the decision; and
(iii) instructions on how to appeal the
decision.
Notes
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