Utah Admin. Code R500-2-6 - Confidentiality

(1) The office shall only disclose files maintained by the ombudsman program and at the discretion of the ombudsman.
(2) The office may not disclose the identity of a complainant or party named in the complaint unless:
(a) the complainant or the legal representative of the complainant consents in writing, orally, or through the use of auxiliary aids and services to the disclosure;
(b) ordered by a court to disclose; or
(c) approved by the ombudsman and is made, as part of an investigation involving the complainant, to an agency that:
(i) has statutory responsibility for the complainant, over the action alleged in the complaint, or another party named in the complaint;
(ii) is able to assist the ombudsman to achieve resolution of the complaint; or
(iii) is able to provide expertise that would benefit the complainant.

Notes

Utah Admin. Code R500-2-6
Adopted by Utah State Bulletin Number 2024-05, effective 2/22/2024

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