Utah Admin. Code R527-920-2 - Procedures

(1) ORS will notify an obligee that has an enforceable support order of the available options for receiving electronic funds transfers.

(2) Written information about electronic funds transfer options will be sent to the best available address for an eligible obligee.

(3) In a case where the obligee has not already arranged for an electronic funds transfer, written information about electronic funds transfer options will be sent when one of the following occurs:

(a) ORS opens a new case accompanied by an enforceable support order; or

(b) ORS establishes a first-time support order for an open case.

(4) In a case where the obligee has previously enrolled in the electronic funds transfer service, written information about electronic funds transfer options will be provided in the following situations:

(a) a previously established account for receiving electronic funds transfers is no longer available to the obligee for future transfers; or

(b) ORS no longer offers a previously selected method for receiving electronic funds transfers.

(5) The obligee may designate their preferred method to receive electronic payments by indicating their preference and returning the form to ORS.

(6) If, within 60 days of the date on the written notice, the obligee fails to show a preference of payment or fails to provide the necessary information to establish the preferred method of electronic funds transfer, ORS may enroll the obligee in a plan to receive payments in an account accessible by an electronic access card.

(7) Until the electronic funds transfer account is established, payments will be disbursed by paper checks.

Notes

Utah Admin. Code R527-920-2

Amended by Utah State Bulletin Number 2022-03, effective 1/24/2022