Utah Admin. Code R539-2-8 - Request for a Support Coordinator or Support Coordination Provider
(1) The division shall ensure that a person
entering or moving within the service system has a choice of support
coordination provider.
(2) The
division shall assist a person entering the service system with making an
informed choice of support coordination provider. The division uses the
Invitation to Submit Offer to Provide Services Form 1-6 to notify a support
coordination provider of a person seeking a support coordinator.
(3) A person within the service system may
request a new support coordination provider by contacting the division
constituent representative.
(a) The
division's constituent representative shall assist the person with making an
informed choice.
(b) The division's
constituent representative uses the Invitation to Submit Offer to Provide
Services Form 1-6 to notify a support coordination provider of a person seeking
a support coordination provider.
(4) If a person uses a support coordination
provider that employs one or more support coordinators, the person may request
to change the support coordinator by contacting the provider. The support
coordination provider shall assist the person with making an informed choice.
(a) The support coordination provider must
inform the person that the person can contact the division constituent
representative for assistance with informed choice.
(b) The support coordination provider must
document giving the person contact information for a division constituent
representative in a log note.
(5) A support coordination provider may
request to transfer a person to any other support coordinator or support
coordination provider.
(a) The support
coordination provider shall give the person a minimum of 30-day notice before
the date of transfer.
(b) The
support coordination provider shall notify the division's constituent
representative of a request to transfer.
(c) If the support coordination provider
requests to transfer the person to any other support coordination provider,
then the division's constituent representative shall assist the person with
making an informed choice.
(d) If
the support coordination provider requests to transfer the person to any other
support coordinator employed by the provider, then the provider shall assist
the person with making an informed choice.
(i)
The support coordination provider must inform the person that the person can
contact the division constituent representative for assistance with informed
choice.
(ii) The support
coordination provider must document giving the person contact information for a
division constituent representative in a log note.
(6) If a support coordinator
separates from a support coordination provider and continues employment as a
support coordinator, then the division's constituent representative shall
assist the person with making an informed choice.
(7) The division shall transfer a person
within a 30-day period beginning on the date the division is notified of the
person's informed choice.
(8) A
support coordination provider shall accept the Purchase Service Authorization
Form 1056 through the division's case management system before providing a
service.
Notes
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