Utah Admin. Code R590-190-4 - File and Record Documentation
Each insurer's claim files for policies or certificates are subject to examination by the commissioner of insurance or by the commissioner's duly appointed designees. To aid in such examination:
(1) the insurer shall maintain claim data that is accessible and retrievable for examination; and
(2) detailed documentation shall be contained in each claim file to permit reconstruction of the insurer's activities relative to the claim.
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