Utah Admin. Code R909-19-7 - Towing Notice Requirements
(1)
Non-consent police generated, and non-consent non-police generated tows
conducted by tow truck motor carriers must input required information in
electronic form on the Division of Motor Vehicles State Tax Commission's
website, at "https://secure.utah.gov/ivs/ivs"
as required by Subsection
41-6a-1406(11).
(2) Tow truck motor carriers must notify the
local enforcement agency having jurisdiction over the area from where the
vehicle, vessel, or outboard motor was removed on non-consent non-police
generated tows immediately upon arrival at the impound or storage yard.
(a) For tows conducted on vehicles, vessels,
and outboard motors and the owner information does not appear in the IVS or
Title License Registration ("TLR") systems, a tow truck motor carrier has met
this requirement if they can provide proof that a letter has been sent to the
Utah State Tax Commission Division of Motor Vehicle or the appropriate state
where the vehicle, vessel, and outboard motor is registered, within two
business days requesting the needed information to send the letter.
(3) The tow truck motor carrier or
the tow truck operator must provide a copy of the Utah Consumer Bill of Rights
Regarding Towing at first contact with the owner of a vehicle, vessel, or
outboard motor that was towed or for which a drop fee is paid.
(a) The tow truck motor carrier must be able
to verify that the consumer received their copy of the Utah Consumer Bill of
Rights Regarding Towing.
(4) The Utah Consumer Bill of Rights
Regarding Towing shall contain the language and information as published at,
https://www.udot.utah.gov/connect/business/motor-carriers/tow-trucks/utah-bill-of-rights-regarding-towing/.
(a) The consumer has a right to receive
documentation from the tow truck motor carrier showing the date and time the
storage began.
(b) A consumer has
the right to file a complaint alleging:
(i)
overcharges;
(ii) inadequate
certification for the operator, truck or company, and;
(iii) violations of the Federal Motor Carrier
Safety Regulations, Utah Code Annotated, or Utah Administrative Code.
(c) Complaints may be filed online
with the Utah Department of Transportation at
https://app.udot.utah.gov/public/mcs/f?p=345:3::::3 or by contacting the Motor
Carrier Division at (801) 965-4892.
Notes
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