Utah Admin. Code R911-10-11 - Capabilities of Medical Communications

(1) An air ambulance provider shall have a communications network available consisting of reliable equipment designed for clear communications related to the number and condition of patients among each stakeholder within the system.

(2) The communication center shall demonstrate and maintain voice communications linkage with the radios and other allowable communication devices used in the air ambulance for the declared service area.

(3) Air ambulance providers shall have two-way communications equipment available that allows for or has the following:

(a) real-time patient tracking that shall be maintained and documented every 15 minutes including the time the air ambulance returns to service following transport;

(b) appropriate wireless communications capabilities with dispatch centers and local first responders to include fire, EMS, and law enforcement;

(c) communications with medical referral and receiving facilities to exchange patient information and consult with medical control that shall be capable of communications exclusive to the air traffic control system; and

(d) a dedicated telephone number for the air ambulance service dispatch center.

(4) The air ambulance provider base station shall use a communications network during each phase of patient treatment and transport.

(5) The air ambulance provider shall establish an emergency plan for communications during power outages and in disaster situations.

(6) The air ambulance provider shall establish a policy for delineating methods for maintaining medical communications during power outages and in disaster situations.

Notes

Utah Admin. Code R911-10-11

Adopted by Utah State Bulletin Number 2024-14, effective 7/1/2024