W. Va. Code R. § 179-10-14 - Remote gaming systems (RGS)

14.1. Each RGS that provides game content to an authorized interactive gaming operator or MSP shall:

14.1.1. Maintain internal controls for all aspects of gaming operations prior to implementation and prior to the time any subsequent change is made. The internal controls shall include detailed procedures for system security, operations, and accounting;

14.1.2. Maintain internal controls approved by the Commission;

14.1.3. At a minimum, employ personnel responsible for:

14.1.3.a. The duties of an IT Department;

14.1.3.b. The operation and integrity of interactive gaming;

14.1.3.c. The review of all reports of suspicious behavior; and

14.1.3.d. Ensuring compliance with standards and controls

14.1.4. Perform an annual system integrity and security assessment conducted by an independent professional selected by the operator, subject to the approval of the Commission. The independent professional's report on the assessment shall be submitted to the Commission annually.

14.1.5. Install and utilize primary and backup gaming equipment in a restricted area within the boundaries of the State of West Virginia; and

14.1.6. Provide the Director with physical and logical access to the RGS to review and collect all data contained therein.

14.2. An RGS may only offer interactive games to an operator that are approved by the Commission. An RGS shall notify the applicable interactive gaming operator(s) and the Commission when a game is disabled, regardless of the reason.

14.3. An RGS shall only void games through a procedure agreed upon between the RGS and affected interactive gaming operator(s) or after being noticed of the need for a void by the interactive gaming operator.

14.4. Each RGS shall respond to the interactive gaming operator(s) for any issue received related to a patron or other game issue with a resolution within three calendar days.

14.5. Any feature that allows a user to manually input or override any game transaction shall be submitted to the Commission for approval prior to use.

14.6. Each RGS shall monitor for and immediately report to the appropriate interactive gaming operator(s) and the Commission any malfunction or security incident that adversely affects the integrity of critical data or system functionality.

14.7. Each RGS shall obtain approval from the Commission for the use of a Content Delivery Network (CDN) prior to implementation or implementation of a change to an approved CDN.

14.8. Each RGS shall generate and distribute to each operator and the Commission the following reports in order to verify the taxable revenue reported:

14.8.1. Game Summary Report, which shall be generated on a daily basis for each licensed gaming facility and shall include the following for all completed transactions for each interactive game:

14.8.1.a. Interactive gaming authorized site name;

14.8.1.b. Interactive game name;

14.8.1.c. Total number of transactions;

14.8.1.d. Total amount wagered;

14.8.1.e. Total amount paid out; and

14.8.1.f. Total win/loss.

14.8.2. Pending Transaction Report, which shall be generated on a monthly basis and separately itemize all outstanding pending transactions for each interactive gaming authorized site. The Pending Transaction Report shall include the following:

14.8.2.a. Interactive gaming authorized site name;

14.8.2.b. Interactive game name;

14.8.2.c. Transaction date and time;

14.8.2.d. Transaction identifier;

14.8.2.e. Unique patron identifier;

14.8.2.f. Status;

14.8.2.g. Amount of the wager; and

14.8.2.h. Amount of the win, if known.

14.8.3. Void Transaction Report, which shall be generated on a daily basis and separately itemize all voided transactions for each interactive gaming authorized site. The Void Transaction Report shall include the following:

14.8.3.a. Interactive gaming authorized site name;

14.8.3.b. Interactive game name;

14.8.3.c. Transaction start date and time;

14.8.3.d. Transaction end date and time;

14.8.3.e. Transaction identifier;

14.8.3.f. Unique patron identifier;

14.8.3.g. Amount of the wager;

14.8.3.h. Amount of the win, if known;

14.8.3.i. Name of the employee or automated process performing the void; and

14.8.3.j. Reason for the void.

Notes

W. Va. Code R. § 179-10-14