023-3 Wyo. Code R. §§ 3-10 - Reconnection of Discontinued Service

When service has been discontinued for violation of the utility's rules and regulations, nonpayment of bills or fraudulent use of service; and the customer desires the service to be reconnected, the utility may require the customer to pay in full all bills due for service rendered up to the date service was discontinued, plus any reconnection charge per tariff. Upon satisfaction of reconnection requirements, the utility shall restore service as soon as practicable. If a customer requests reconnection of service after hours, the utility shall inform the customer of any additional charge per tariff for after-hours expenses prior to the reconnection. No utility shall charge to reconnect service when discontinuation was improper.

Notes

023-3 Wyo. Code R. §§ 3-10

Adopted, Eff. 3/21/2016. Amended, Eff. 4/8/2019. Amended, Eff. 8/24/2020. Amended, Eff. 1/26/2021. Amended, Eff. 1/3/2022. Amended, Eff. 9/15/2022. Amended, Eff. 3/8/2023.