038-4 Wyo. Code R. §§ 4-11 - Malfunctions and Defects

(a) If there is a malfunction or defect of the skill based amusement game:

(i) The vendor shall make a full refund of the player's balance on the game at the time of the malfunction or defect;

(ii) The vendor must be notified no later than twenty-four (24) hours after the initial detection of the issue by the operator; and

(iii) The Commission must be notified no later than forty-eight (48) hours after the initial detection of the issue by the vendor.

(b) Malfunction or defect refers to anything that impedes the player's ability to play the game or receive an award from a skill based amusement game, aside from structural power failure, or other extreme acts of nature or circumstances. Malfunction or defect also refers to a skill based amusement game's ability to store, generate, or produce required reports or information.

Notes

038-4 Wyo. Code R. §§ 4-11

Adopted, Eff. 2/22/2023.