048-47 Wyo. Code R. §§ 47-21 - Non-English Languages

(a) Potential enrollee and enrollee materials shall be translated into the prevalent non-English languages, which is defined as any language spoken by approximately four percent (4%) or more of the potential enrollee/enrollee population.

(b) The Department shall maintain an active contract with a translation service. If an enrollee or provider needs translation services, he or she shall contact the CME to set an appointment with the translation service, and the cost shall be billed to the Department.

(c) All marketing and education materials shall be available in prevalent non-English languages. For language needs, other than prevalent non-English languages, the Department shall allow the enrollee or provider to use the translation service at the expense of the Department.

Notes

048-47 Wyo. Code R. §§ 47-21

Adopted, Eff. 9/23/2019.