Subject to rules prescribed by the Bureau, a covered person shall make available to a consumer, upon request, information in the control or possession of the covered person concerning the consumer financial product or service that the consumer obtained from such covered person, including information relating to any transaction, series of transactions, or to the account including costs, charges and usage data. The information shall be made available in an electronic form usable by consumers.
12 U.S. Code § 5533. Consumer rights to access information
(a) In general
(b) ExceptionsA covered person may not be required by this section to make available to the consumer—
any confidential commercial information, including an algorithm used to derive credit scores or other risk scores or predictors;
any information collected by the covered person for the purpose of preventing fraud or money laundering, or detecting, or making any report regarding other unlawful or potentially unlawful conduct;
any information that the covered person cannot retrieve in the ordinary course of its business with respect to that information.
(c) No duty to maintain records
(d) Standardized formats for data
(e) ConsultationThe Bureau shall, when prescribing any rule under this section, consult with the Federal banking agencies and the Federal Trade Commission to ensure, to the extent appropriate, that the rules—
impose substantively similar requirements on covered persons;