2 AAC 07.450 - Resolution of complaints made by the public
(a) Members of the
general public have the right to resolution of complaints arising out of
application for state employment, state employment examinations, and the
selection process under the procedures established in this section.
(b) Inquiries involving the application,
examination, or selection process may be submitted to the division of
personnel. Inquiries by telephone and personal appearance will be treated as
informal inquiries and will be handled by a division of personnel employee who
is qualified to answer questions or correct a mistake. The inquiry may be
submitted in writing, or reduced to writing for submission at the request of a
division of personnel employee. A written inquiry, appeal, or other similar
communication submitted to the division of personnel within 10 working days
after the action complained of will be treated as a complaint. The director
shall investigate the complaint, take appropriate action to resolve the
complaints and issue a final written decision within 15 working days. The
decision of the director is final.
(c) Repealed 4/23/2004.
(d) The time limits established in this
section may be extended by the director if it is determined that the limits
impose undue restrictions upon either party.
Notes
Even though the changes to 2 AAC 07.450 were effective 4/23/2004, they were not published until Register 175, Oct. 2005.
Authority:AS 39.25.070
AS 39.25.140
AS 39.25.150
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