Cal. Code Regs. Tit. 16, § 3358 - Maintenance of Records

Pursuant to Section 9884.11 of the Business and Professions Code, each automotive repair dealer shall maintain, in either written or electronic form, legible copies of the following records for at least three years:

(a) All invoices relating to automotive repair including invoices received from other sources for parts and/or labor.
(b) All estimates pertaining to work performed, including all records created to obtain the authorization from the customer for the initial estimate.
(c) All work orders and/or contracts for repairs, parts and labor, including all records supplementing the work order and created to obtain additional authorization from the customer for any additional repairs estimated.
(d) All such records shall be open for reasonable inspection and/or reproduction by the Bureau or other law enforcement officials during normal business hours.
(e) All records as specified in this section associated with an individual transaction shall have a unique identifier linking the records to that specific transaction.

Notes

Cal. Code Regs. Tit. 16, § 3358
1. Renumbering of former Section 3365 to Section 3358 filed 2-22-83; effective thirtieth day thereafter (Register 83, No. 9).
2. Amendment filed 9-13-2018; operative 9-13-2018 pursuant to Government Code section 11343.4(b)(3) (Register 2018, No. 37).

Note: Authority cited: Sections 9882 and 9884.11, Business and Professions Code. Reference: Section 9884.11, Business and Professions Code.

1. Renumbering of former Section 3365 to Section 3358 filed 2-22-83; effective thirtieth day thereafter (Register 83, No. 9).
2. Amendment filed 9-13-2018; operative 9/13/2018 pursuant to Government Code section 11343.4(b)(3) (Register 2018, No. 37).

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