Haw. Code R. § 17-803.3-4 - Application processing requirements
(a) A family unit
shall complete and submit a department-prescribed application form, and
supporting documents to verify information provided on the application form
when requested by the department or department's designee.
(b) The applicant shall be the primary
contact person for the family unit's application and shall sign the application
form under penalty of law that all the information needed to establish
eligibility for the NRST benefits, as stated on the application form, is true
and correct.
(c) A family member
shall not be eligible for NRST benefits in more than one family unit. In
instances where a dependent child or adult family member resides in multiple
family units, the applicant must verify that the dependent child or adult
family member has not received NRST benefits in another family unit. An
application under this chapter may be amended to remove a dependent child or
adult family member pursuant to section 17-803.3-5(c) if the department
determines that the dependent child or adult family member has been issued
payments for NRST benefits in another family unit's approved NRST application.
Such an adjustment to the family unit's application shall not be subject to
review pursuant to section 17-803.3-8 without documentation showing that the
family member would not receive duplicate NRST benefits.
(d) The date of the application shall be the
date the completed and signed application form is received by the department's
designee.
(e) A decision on a
family's completed application for NRST benefits shall be made by the
department's designee within thirty days from the date the application was
received; provided that, and at the department's discretion, the department or
department's designee is unable to determine eligibility for the following
reasons:
(1) There are factors contributing to
the delay that are beyond the control of the applicant, such as documentation
to support the verification of information in the application are not readily
accessible to the family unit due to the wildfire disaster; or
(2) An administrative emergency arises that
cannot be controlled by the department or department's
designee.
(f) An
applicant who is requested to submit additional information or verification to
establish eligibility shall be given ten days to provide the information or
verifying documents from the date the request is made by the department or
department's designee. An extension beyond the ten-day period may be granted,
at the discretion of the department or department's designee, if the delay in
providing the requested information or verifying documents is beyond the
control of the applicant.
(g) An
applicant who fails to provide the necessary information and verification to
establish eligibility within the time limits established in this section shall
be ineligible for NRST benefits.
(h) A family unit, who was determined
eligible for NRST benefits, shall report any changes to the family unit's
circumstances that may affect their eligibility within ten days from the date
the family unit's circumstances changed.
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