All records specified in the Department's rules on Service
Delivery (89 Ill. Adm. Code 300-313), Fiscal Administration (89 Ill. Adm. Code
351-362), and Licensing Standards (89 Ill. Adm. Code 377-410, as appropriate
for the facility type), and any documents that support financial transactions
or billing statements, or that should be included in a case or personnel file
must be or maintained by the provider for a period of five years. Department
requests for review of records shall be subject to the following
guidelines:
a) entities shall be
issued a written request to provide required records by properly authorized
Department staff or designees at the commencement of desk review, limited
review, preliminary review, limited scope audit, full scope audit or receipt of
a questionable business paper;
b)
if the records (requested in writing) are not provided within 15 business days
after the date of the request, the Department's Director or authorized designee
shall issue a subpoena for the requested records;
c) continued failure to provide the requested
records shall, with the Director's approval, result in termination of the
Department's contract with the entity and forfeiture or withholding of
payment.
