101 CMR 362.02 - General Definitions

Meaning of Terms. As used in 101 CMR 362.00, terms have the meanings set forth in 101 CMR 362.02 unless stated otherwise. In addition to the general definitions contained in 101 CMR 362.00, terms used in 101 CMR 362.00 have the meaning set forth in 101 CMR 362.02.

Community Support Program (CSP or the Program). Behavioral health diversionary services through community-based, mobile, paraprofessional staff to members, as set forth in 130 CMR 461.000: Community Support Program Services.

Community Support Program for Homeless Individuals (CSP-HI). A specialized CSP service to address the health-related social needs of members who are experiencing

(a) homelessness and are frequent users of acute health MassHealth services, as defined by EOHHS; or
(b) chronic homelessness, as defined by the U.S. Department of Housing and Urban Development.

Community Support Program for Justice Involved (CSP-JI). A specialized CSP service to address the health-related social needs of members with justice involvement and have a barrier to accessing or consistently utilizing medical and behavioral health services, as defined by EOHHS. CSP-JI includes behavioral health and community tenure sustainment supports.

Community Support Program-tenancy Preservation Program (CSP-TPP). A specialized CSP service to address the health-related social needs of members who are at risk of homelessness and facing eviction as a result of behavior related to a disability. CSP-TPP works with the member, the Housing Court, and the member's landlord to preserve tenancies by connecting the member to community-based services in order to address the underlying issues causing the lease violation.

Eligible Provider. A community support program that meets the conditions of participation that have been adopted by a governmental unit purchasing community support program services.

EOHHS. The Executive Office of Health and Human Services established under M.G.L. c.6A.

Eviction. The process of obtaining a court order to remove a tenant and other occupants from a rental property including serving either a Notice to Quit or a request for temporary, preliminary, or permanent relief. Eviction may also refer to any instance in which such relief has been granted.

Governmental Unit. The Commonwealth, any department, agency, board, commission, division, or political subdivision of the Commonwealth.

Homelessness. The condition of any member who lacks a fixed, regular, and adequate nighttime residence, and who has a primary nighttime residence that is a public or private place not designed for or ordinarily used as a regular sleeping accommodation for human beings including a car, park, abandoned building, bus or train station, airport, or camping group, or who is living in a supervised publicly or privately operated emergency shelter designated to provide temporary living arrangements, including congregate shelters, transitional housing, and hotels and motels paid for by charitable organizations or by federal, state, or local government programs for low-income individuals. This includes those members who are exiting an institution (e.g., jail, hospital) where they resided for 90 days or less and were residing in an emergency shelter or place not meant for human habitation immediately before entering the institution.

Justice Involvement or Justice Involved. A member with justice involvement is a member who is a former inmate or detainee of a correctional institution who has been released from a correctional institution within the past year; or an individual under the supervision of the Massachusetts Probation Service, Massachusetts Parole Board, or both, as determined by the Massachusetts Probation Service or the Massachusetts Parole Board.

Per Diem. A unit of payment that refers to a billable day in which the member is enrolled in the program.

Publicly Aided Individual. A person who receives health care and services for which a governmental unit is in whole or in part liable under a statutory program.

Telehealth. The use of synchronous or asynchronous audio, video, electronic media, or other telecommunications technology including, but not limited to:

(a) interactive audio-video technology;
(b) remote patient monitoring devices;
(c) audio-only telephone; and
(d) online adaptive interviews, for the purpose of evaluating, diagnosing, consulting, prescribing, treating or monitoring a patient's physical health, oral health, mental health, or substance use disorder condition.


101 CMR 362.02
Adopted by Mass Register Issue 1494, eff. 4/28/2023.

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