Mich. Admin. Code R. 400.345 - Complaint filed against a nurse aide trainer or training program

Rule 345.

(1) A complaint filed against a nurse aide trainer or nurse aide training program may be filed directly with the applicable nurse aide training program or the department.
(2) A nurse aide training program shall adopt and follow written policies and procedures to investigate complaints filed by a student of the program.
(3) A nurse aide training program shall notify the complainant of its findings within 10 business days after completion of the investigation. This subrule does not apply when a complaint is filed anonymously.
(4) A comment on a satisfaction survey or other method used by a nurse aide training program to gather feedback does not constitute a complaint.
(5) A nurse aide training program shall maintain for 3 years any complaints filed under its complaint procedure, all complaint investigation reports, and correspondence delivered to each complainant, and provide the documents as required in this rule when requested by the department.

Notes

Mich. Admin. Code R. 400.345
2023 MR 6, Eff. 3/23/2023

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