A. The CCBHC is responsible for providing
directly, or through a DCO, intensive, community-based behavioral health care
for certain members of the U.S. Armed Forces and veterans, particularly those
Armed Forces members located 50 miles or more (or one (1) hour's drive time)
from a Military Treatment Facility (MTF) and veterans living 40 miles or more
(driving distance) from a VA medical facility, or as otherwise required by
federal law. Care provided to veterans is required to be consistent with
minimum clinical mental health guidelines promulgated by the Veterans Health
Administration (VHA), including clinical guidelines contained in the Uniform
Mental Health Services Handbook of such Administration. The provisions of these
criteria are designed to assist the CCBHC in providing quality clinical
behavioral health services consistent with the Uniform Mental Health Services
Handbook. Note: Refer to the program requirement regarding coordination
of services and treatment planning.
B. All people inquiring about services are
asked whether they have ever served in the U.S. military. Current Military
Personnel: Persons affirming current military service will be helped in the
following manner:
1. Active-Duty Service
Members (ADSM) must use their servicing MTF, and their MTF Primary Care
Managers (PCMs) are contacted by the CCBHC regarding referrals outside the
MTF.
2. ADSMs and activated Reserve
Component (Guard/Reserve) members who reside more than 50 miles (or one (1)
hour's drive time) from a military hospital or military clinic enroll in
TRICARE PRIME Remote and use the network PCM or select any other authorized
TRICARE provider as the PCM. The PCM refers the member to specialists for care
they cannot provide and works with the regional managed care support contractor
for referrals/authorizations.
3.
Members of the Selected Reserves, not on Active Duty (AD) orders, are eligible
for TRICARE Reserve Select and can schedule an appointment with any
TRICARE-authorized provider, network or non-network.
Veterans: Persons affirming former military service
(veterans) are offered assistance to enroll in VHA for the delivery of health
and behavioral health services. Veterans who decline or are ineligible for VHA
services will be served by the CCBHC consistent with minimum clinical mental
health guidelines promulgated by the VHA. These include clinical guidelines
contained in the Uniform Mental Health Services Handbook as excerpted below.
Note: Refer to the program requirement requiring coordination of care
across settings and providers, including facilities of the Department of
Veterans Affairs.
C. The CCBHC ensures there is integration or
coordination between the care of substance use disorders and other mental
health conditions for those veterans who experience both, and for integration
or coordination between care for behavioral health conditions and other
components of health care for all veterans.
D. Every veteran seen for behavioral health
services is assigned a Principal Behavioral Health Provider. When veterans are
seeing more than one (1) behavioral health provider and when they are involved
in more than one (1) program, the identity of the Principal Behavioral Health
Provider is made clear to the veteran and identified in the health record. The
Principal Behavioral Health Provider is identified on a tracking database for
those veterans who need case management. The Principal Behavioral Health
Provider ensures the following requirements are fulfilled:
1. Regular contact is maintained with the
veteran as clinically indicated if ongoing care is required.
2. A psychiatrist or such other independent
prescriber as satisfies the current requirements of the VHA Uniform Mental
Health Services Handbook reviews and reconciles each veteran's psychiatric
medications on a regular basis.
3.
Coordination and development of the veteran's treatment plan incorporates input
from the veteran (and, when appropriate, the family with the veteran's consent
when the veteran possesses adequate decision-making capacity or with the
veteran's surrogate decision-maker's consent when the veteran does not have
adequate decision-making capacity).
4. Implementation of the treatment plan is
monitored and documented. This activity must include tracking progress in the
care delivered, the outcomes achieved, and the goals attained.
5. The treatment plan is revised, when
necessary.
6. The principal
therapist or Principal Behavioral Health Provider communicates with the veteran
(and the veteran's authorized surrogate or family or friends when appropriate
and when veterans with adequate decision-making capacity consent) about the
treatment plan, and for addressing any of the veteran's problems or concerns
about their care. For veterans who are at high risk of losing decision-making
capacity, such as those with a diagnosis of schizophrenia or schizoaffective
disorder, such communications need to include discussions regarding future
behavioral health care treatment (Reference Source: Refer to
information regarding Advance Care Planning Documents - VHA
Handbook).
7. The
treatment plan reflects the veteran's goals and preferences for care and that
the veteran verbally consents to the treatment plan in accordance with the VHA
Handbook - Informed Consent for Clinical Treatments and Procedures. If the
Principal Behavioral Health Provider suspects the veteran lacks the capacity to
make a decision about the mental health treatment plan, the provider must
ensure the veteran's decision-making capacity is formally assessed and
documented. For veterans who are determined to lack capacity, the provider must
identify the authorized surrogate and document the surrogate's verbal consent
to the treatment plan.
E.
Behavioral health services are recovery oriented. The VHA adopted the National
Consensus Statement on Mental Health Recovery in its Uniform Mental Health
Services Handbook. SAMHSA has since developed a working definition and set of
principles for recovery updating the Consensus Statement. Recovery is defined
as "a process of change through which people improve their health and wellness,
live a self-directed life, and strive to reach their full potential." The
following are the 10 guiding principles of recovery:
1. Hope.
2. Person-driven.
3. Many pathways.
4. Holistic.
5. Peer support.
6. Relational.
7. Culture.
8. Addresses trauma.
9. Strengths/responsibility.
10. Respect (Reference Source:
SAMHSA's Recovery Definition).
As implemented in VHA recovery, the recovery principles also
include the following:
1.
Privacy;
2. Security; and
3. Honor.
Veteran care must conform to that definition and those
principles to satisfy the statutory requirement of veteran care adhering to the
guidelines promulgated by the VHA.
F. All behavioral health care is provided
with cultural competence.
1. Any staff who is
not a veteran has training about military and veterans' culture to be able to
understand the unique experiences and contributions of those who have served
their country.
2. All staff receive
cultural competency training on issues of race, ethnicity, age, sexual
orientation, and gender identity.
G. There is a behavioral health treatment
plan for all veterans receiving behavioral health services.
1. The treatment plan includes the veteran's
diagnosis or diagnoses and documents consideration of each type of
evidence-based intervention for each diagnosis.
2. The treatment plan includes approaches to
monitoring the outcomes (therapeutic benefits and adverse effects) of care, and
milestones for reevaluation of interventions and of the plan itself.
3. As appropriate, the plan considers
interventions intended to reduce/manage symptoms, improve functioning, and
prevent relapses or recurrences of episodes of illness.
4. The plan is recovery oriented, attentive
to the veteran's values and preferences, and evidence-based regarding what
constitutes effective and safe treatments.
5. The treatment plan is developed with input
from the veteran and, when the veteran consents, appropriate family members.
The veteran's verbal consent to the treatment plan is required pursuant to the
VHA Handbook.