24 Miss. Code. R. 2-54.5 - Program Requirement One (1): Staffing - Linguistic Competence
A. The CCBHC takes reasonable steps to
provide meaningful access to services, such as language assistance, for those
with Limited English Proficiency (LEP) and/or language-based
disabilities.
B.
Interpretation/translation service(s) are readily available and appropriate for
the size/needs of the LEP CCBHC population (e.g., bilingual providers, onsite
interpreters, language video or telephone line). To the extent interpreters are
used, such translation service providers are trained to function in a medical
and, preferably, a behavioral health setting.
C. Auxiliary aids and services are readily
available, Americans with Disabilities Act (ADA) compliant, and responsive to
the needs of people receiving services with physical, cognitive, and/or
developmental disabilities (e.g., sign language interpreters, teletypewriter
[TTY] lines).
D. Documents or
information vital to the ability of a person receiving services to access CCBHC
services (e.g., registration forms, sliding scale fee discount schedule,
after-hours coverage, signage) are available online and in paper format, in
languages commonly spoken within the community served, taking account of
literacy levels and the need for alternative formats. Such materials are
provided in a timely manner at intake and throughout the time a person is
served by the CCBHC. Prior to certification, the needs assessment will inform
which languages require language assistance, to be updated as needed.
E. The CCBHC's policies have explicit
provisions for ensuring all employees, affiliated providers, and interpreters
understand and adhere to confidentiality and privacy requirements applicable to
the service provider. These include, but are not limited to, the requirements
of the Health Insurance Portability and Accountability Act (HIPAA) and other
federal and state laws, including patient privacy requirements specific to the
care of minors.
Notes
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