24 Miss. Code. R. 2-7.2 - Provider Technical Assistance and Customer Service
A. DMH may provide, upon written request from
the agency provider, technical assistance to applicants in maintaining
requirements for certification. Additionally, DMH may provide and/or facilitate
other technical assistance when deemed necessary by DMH. Technical assistance
is not limited to but may consist of contacts between DMH personnel and the
agency provider employees via written correspondence, phone/virtual
consultation, and/or personal visit(s).
B. Technical Assistance Requests initiated by
the agency provider should be made on the DMH Technical Assistance request form
located on the DMH website.
C.
Requests for interpretation/clarification of a DMH Provider Certification rule
or requirement should be submitted via email to the Division of Certification's
email address (listed in the "introduction/cover" section). To facilitate
customer service, providers should not submit these requests to specific DMH
staff members.
Notes
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