Services are to be provided in the least restrictive manner.
The HSD does not allow for the use of any restraints, restrictive
interventions, or seclusions to an eligible supports waiver recipient. The
following resources and services have been established to assist eligible
recipients to access supports waiver services through the agency-based service
delivery model or the participant directed service delivery model. These
include the following:
A.
Community supports coordinator (CSC) services: CSC services are
direct services intended to assist the eligible recipient in attaining and
maintaining medical and financial eligibility; educating, guiding and assisting
the eligible recipient to make informed planning decisions about service and
supports; developing an ISP through a person-centered planning process;
implementing and monitoring the ISP and AAB; and under the agency-based service
delivery model, arranging for, directing, and managing supports waiver services
and supports.
B.
Financial
management agency (FMA): For eligible recipients selecting the
participant directed service delivery model, the FMA acts as the intermediary
between the eligible recipient and the MAD payment system and assists the
eligible recipient or the EOR with employer-related responsibilities. The FMA
pays employees and vendors based upon an approved AAB. The FMA assures there is
eligible recipient and program compliance with state and federal employment
requirements and monitors and makes available to the eligible recipient the
reports related to utilization of services and budget expenditures. Based on
the eligible recipient's approved ISP and AAB, the FMA must:
(1) verify that the recipient is eligible for
MAD services prior to making payment;
(2) receive and verify all required employee
and vendor documentation;
(3)
establish an accounting for each eligible recipient's AAB;
(4) process and pay invoices for goods,
services and supports approved in the ISP and the AAB and supported by required
documentation;
(5) process all
payroll functions on behalf of the eligible recipient and EORs including:
(a) collect and process timesheets of
employees;
(b) process payroll,
withholding, filing, and payment of applicable federal, state and local
employment-related taxes and insurance; and
(c) track and report disbursements and
balances of the eligible recipient's AAB and provide a monthly report of
expenditures and budget status to the eligible recipient and their CSC, and
quarterly and annual documentation of expenditures to the MAD;
(6) receive and verify employee
and vendor agreements, including collecting required provider
qualifications;
(7) monitor hours,
the total amounts billed for all goods and services during the month;
(8) process and report on employee background
checks;
(9) answer inquiries from
the eligible recipient and solve problems related to the FMA responsibilities;
and
(10) report to the CSC
provider, MAD and DOH any concerns related to the health and safety of an
eligible recipient, or if the eligible recipient is not following the approved
ISP and AAB.
C.
Third-party assessor (TPA): The TPA or MAD's designee is
responsible for determining medical eligibility through a LOC assessment,
approving the ISP, and authorizing an eligible recipient's annual budget in
accordance with
8.314.7 NMAC and the supports waiver service standards. The
TPA:
(1) determines medical eligibility using
the LOC criteria in
8.314.7.9 NMAC; determinations are
completed initially for an eligible recipient who is newly enrolled in the
supports waiver and thereafter at least annually for currently enrolled
supports waiver eligible recipients. The TPA may re-evaluate LOC more often
than annually if there is an indication that the eligible recipient's medical
condition or LOC has changed; and
(2) approves the ISP and the annual budget
request resulting in an AAB, at least annually or more often if there is a
change in the eligible recipient's circumstances, in accordance with this NMAC
and supports waiver service standards.
D.
Conflict of interest: An
eligible recipient's CSC may not serve as the eligible recipient's EOR,
authorized representative or personal representative for whom they are the CSC.
A CSC may not be paid for any other services utilized by the eligible recipient
for whom they are the CSC, whether as an employee of the eligible recipient, a
vendor, an employee or subcontractor of an agency. A CSC may not provide any
other paid supports waiver services to an eligible recipient unless the
recipient is receiving CSC services from another agency. The CSC agency may not
provide any other direct services for an eligible recipient that has an
approved ISP, an approved budget, and is actively receiving services in the
supports waiver program. The CSC agency may not employ as a CSC any immediate
family member or guardian for an eligible recipient of the supports waiver
program that is served by the CSC agency. A CSC agency may not provide
guardianship services to an eligible recipient receiving CSC services from that
same agency. The CSC agency may not provide any direct support services through
any other type of 1915 (c) developmental disabilities waiver program. A CSC
agency shall not engage in any activities in their capacity as a provider of
services to an eligible recipient that may be a conflict of interest. As such a
CSC agency shall not hold a business or financial interest in an affiliated
agency that is paid to provide direct care for any eligible recipients
receiving supports waiver services. An affiliated agency is defined as a direct
service agency providing supports waiver services that has a marital, domestic
partner, blood, business interest or holds financial interest in providing
direct care for eligible recipients receiving supports waiver services.
Affiliated agencies must not hold a business or financial interest in any
entity that is paid to provide direct care for any eligible recipients
receiving home and community-based services (HCBS). Any direct service agency
or CSC agency that has been referred to the DOH internal review committee (IRC)
or is on a moratorium will not be approved to provide supports waiver
services.