(A) Percentage of income payment plan plus
(PIPP plus) and graduate PIPP plus customers shall be provided the incentive of
a reduction in their outstanding arrearages in return for making on-time
payments.
(1) PIPP plus customer. Each time
the PIPP plus customer makes his/her required income-based on-time payment or
more, as determined pursuant to rule
4901:1-18-13 of the
Administrative Code, to the gas or natural gas utility company, the gas or
natural gas utility company shall reduce the customer's account arrearage by
the difference between the amount of the required income-based payment and the
current monthly bill plus one twenty-fourth of the customer's accumulated
arrearages, as calculated at the time of enrollment or in the event of late or
missed payments, at the anniversary date.
(2) Graduate PIPP plus customer. Each time
the graduate PIPP plus customer makes his/her required payment or more, as
determined pursuant to rule
4901:1-18-13 of the
Administrative Code, to the gas or natural gas utility company, the gas or
natural gas utility company shall reduce the customer's account arrearage by
the difference between the amount of the required payment and the current
monthly bill plus one-twelfth of the customer's accumulated arrearages, as
calculated at the time of enrollment in the graduate PIPP plus
program.
(B) If a PIPP
plus or graduate PIPP plus customer's account balance becomes a credit balance,
the customer will no longer be eligible for incentive credits until such time
that the account balance is no longer a credit.
If the credit balance is not a result of any incentive credits,
any PIPP plus payment credit balance may be refunded to the customer upon
request. At the time of such refund, the gas or natural gas utility company
shall remove the account from PIPP plus and inform the customer of the
availability of a more suitable payment plan option (e.g., budget payment plan). If the customer wishes to
re-enroll in PIPP plus, the company shall follow the requirements set forth in
paragraph (E) of rule
4901:1-18-15 of the
Administrative Code.
(C) At
the completion of the graduate PIPP plus plan, the gas or natural gas company
shall review the account to determine if a credit balance appears. If the
credit balance is a result of incentive credits as outlined in paragraph (A) of
rule
4901:1-18-14 of the
Administrative Code the gas or natural gas utility company shall apply those
credits as an offset to the PIPP plus rider.
Notes
Ohio Admin. Code
4901:1-18-14
Effective:
11/1/2021
Five Year Review (FYR) Dates:
6/30/2021 and
09/22/2026
Promulgated
Under: 111.15
Statutory
Authority: 4905.04,
4905.06
Rule
Amplifies: 4905.06,
4905.22,
4933.12,
4933.122
Prior
Effective Dates: 11/01/2010, 04/15/2015
