In addition to the information required from a claimant under
OAR 471-070-1100 and OAR
471-070-1205, the department may
request that a claimant provide additional information necessary to establish
facts relating to eligibility or qualification for benefits. Unless a time
frame is otherwise defined under statute or rule or is specified by an
authorized department representative, the claimant must respond to all requests
for information within the following time frames:
(1) 14 calendar days from the date of the
request for information, if the request was sent by mail to the claimant's last
known address as shown in the department's records.
(2) 10 calendar days from the date of the
request for information, if the request was sent by telephone message, email,
or other electronic means.
(3) When
the response to the request for information is sent to the department by mail,
the date of the response shall be the date of the postmark affixed by the
United States Postal Service. In the absence of a postmarked date, the date of
the response shall be the most probable date of mailing as determined by the
department.
(4) The time frames
specified in sections (1) and (2) of this rule may be extended at the
department's discretion when a claimant can demonstrate they failed to provide
a timely response for good cause. Good cause exists when the claimant responds
to the department as soon as practicable and establishes by satisfactory
evidence that circumstances beyond the claimant's control prevented the
claimant from providing a timely response, including, but not limited to, an
incapacitating serious health condition or a situation related to safe
leave.
Notes
Or. Admin. Code §
471-070-1200
ED
9-2022, adopt filed 07/22/2022, effective
7/22/2022;
ED
5-2023, amend filed 07/31/2023, effective
8/1/2023
Statutory/Other Authority: ORS
657B.340 & ORS
657B.090
Statutes/Other Implemented: ORS
657B.090
