Utah Admin. Code R277-104-5 - Action on Complaint
(1) The
Superintendent shall investigate each complaint to the extent necessary to
assure all relevant facts are determined and documented.
(2) The Superintendent may receive
investigative assistance from:
(a) the
Attorney General's office;
(b) the
Department of Human Resource Management;
(c) State Risk Management; and
(d) Board staff.
(3)
(a) The
Superintendent shall notify a claimant of the Superintendent's decision in
writing within 30 days of receiving a complaint.
(b) If additional time is necessary to
reasonably investigate a complaint, the Superintendent shall notify the
claimant in writing of:
(i) the reasons for
the delay; and
(ii) a date certain
by which a decision will be provided.
(4) Unless the claimant files a request for
reconsideration under Section
R277-104-6, the decision of the
Superintendent is the final agency action.
Notes
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