Utah Admin. Code R277-123-3 - Reports of Hotline Complaints to the Public Education Hotline - Internal Audit Department Responsibilities
(1) Anyone may
report an alleged violation to the public education hotline.
(2) The IAD shall review all hotline
complaints and may request additional information from the
individual.
(3) If after two
attempts to obtain information from a complainant as described in Subsection
(2), the complainant does not respond to IAD within 14 calendar days, the IAD
shall close the hotline complaint and notify the complainant of
closure.
(4) Upon receipt of a
hotline complaint, the IAD shall conduct a high-level screening of the
complaint to consider criteria related to the hotline complaint and to make
referrals to those individuals and entities with potential authority to
investigate and resolve the complaint.
(5) The IAD shall make one or more referrals
to:
(a) the Complainant;
(b) Board leadership and the Board member
representing the district;
(c) the
applicable LEA, USBE section, charter authorizer, and other entity or
organization responsible to receive, investigate or resolve a hotline
complaint.
(d) appropriate USBE
special education staff for a hotline related to special education, for review
and resolution in accordance with Rule R277-750;
(e) the Utah Professional Practices Advisory
Commission for hotline complaints with allegations of educator misconduct, for
review and resolution in accordance with Rules R277-210 through R277-217 and
Title 53E, Chapter 6, Part 6, License Denial and Discipline.
(6)
(a) When the IAD makes a referral to an LEA,
the referral shall be sent to at least two members of LEA leadership.
(b) The IAD may also send the referral to an
individual designated by the LEA to receive hotline complaints.
(c) If a referral includes allegations about
a particular individual, the IAD shall exclude that individual from the
referral.
(7) The IAD
may make referrals with limited or missing information, and may reopen a closed
hotline complaint if a complainant provides additional information or may take
other action as permitted by statute or rule, including recommending corrective
action.
(8) If a response is
requested by a complainant, the IAD shall respond to the complainant within
three business days or as soon as possible.
(9) The IAD may provide additional related
resources and information to a complainant, where appropriate.
(10) The IAD shall provide training and
informational materials for use by an LEA governing board and administration in
maintaining a hotline and investigating alleged violations.
Notes
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(1) Anyone may report an alleged violation to the public education hotline .
(2) The IAD shall review all hotline complaints and may request additional information from the individual.
(3) If after two attempts to obtain information from a complainant as described in Subsection (2), the complainant does not respond to IAD within 14 calendar days, the IAD shall close the hotline complaint and notify the complainant of closure.
(4) Upon receipt of a hotline complaint , the IAD shall conduct a high-level screening of the complaint to consider criteria related to the hotline complaint and to make referrals to those individuals and entities with potential authority to investigate and resolve the complaint.
(5) The IAD shall make one or more referrals to:
(a) the Complainant ;
(b) Board leadership and the Board member representing the district;
(c) the applicable LEA, USBE section, charter authorizer, and other entity or organization responsible to receive, investigate or resolve a hotline complaint .
(d) appropriate USBE special education staff for a hotline related to special education, for review and resolution in accordance with Rule R277-750;
(e) the Utah Professional Practices Advisory Commission for hotline complaints with allegations of educator misconduct, for review and resolution in accordance with Rules R277-210 through R277-217 and Title 53E, Chapter 6, Part 6, License Denial and Discipline.
(6)
(a) When the IAD makes a referral to an LEA, the referral shall be sent to at least two members of LEA leadership.
(b) The IAD may also send the referral to an individual designated by the LEA to receive hotline complaints.
(c) If a referral includes allegations about a particular individual, the IAD shall exclude that individual from the referral.
(7) The IAD may make referrals with limited or missing information, and may reopen a closed hotline complaint if a complainant provides additional information or may take other action as permitted by statute or rule, including recommending corrective action.
(8) If a response is requested by a complainant , the IAD shall respond to the complainant within three business days or as soon as possible.
(9) The IAD may provide additional related resources and information to a complainant , where appropriate.
(10) The IAD shall provide training and informational materials for use by an LEA governing board and administration in maintaining a hotline and investigating alleged violations.