Utah Admin. Code R277-725-5 - Program Administration

(1)

(a) A provider shall adhere to minimum requirements to remain certified in good standing with the program, including maintenance of a course completion rate determined by the Superintendent, but no less than 80%.

(b) The course completion rate established by the Superintendent shall be consistent for all providers.

(2) The contractor shall conduct annual performance reviews of each provider.

(3) The Superintendent shall monitor provider compliance with state and federal statutes and Board rule.

(4) A provider shall cooperate with the Superintendent, the contractor, or a federal entity's monitoring of services to students.

(5)

(a) The contractor may only distribute payment for a CCA where the contractor's enrollment platform includes a unique student identifier assigned to the student for identification purposes.

(b) The contractor shall distribute payment to a provider consistent with minimum school program transfer schedules in a period not to exceed 90 days after qualification and consistent with Title 53F, Chapter 4, Part 5, Statewide Online Education Program.

(6) The contractor shall use a student information system approved by the Superintendent for reporting student enrollment information, including grades and credit, to the Superintendent.

(7) By June 30 annually, the contractor shall submit a student's credit and grade to the Superintendent and ensure consistency among:

(a) a provider's student information system;

(b) the contractor's student information system;

(c) LEA data systems;

(d) other contractor systems; and

(d) UTREx or USIMS.

(8) The contractor shall:

(a) receive and investigate complaints regarding course integrity, financial mismanagement, enrollment fraud or inaccuracy, and violations of state law or this rule specific to the program's requirements and provisions;

(b) report complaints and contractor determinations to the Superintendent; and

(c) cooperate with the Superintendent in investigating and resolving complaints, including determination of remedies.

(9) The contractor may refuse to provide funds under a CCA if the contractor finds that information has been submitted fraudulently or in violation of the law or Board rule by any party to the CCA.

(10) The contractor will cooperate with the Superintendent or a federal entity's monitoring of services to students.

(11) The contractor may withhold funds from a provider in response to the provider's failure to comply with a reasonable request for records or information and shall comply with the Superintendent's direction to withhold funds from a provider for the participant's failure to comply with a reasonable request for records or information.

(12) The contractor or any provider providing services under the program shall ensure that sub-contractors with access to student data ensure security of the data.

(13) The contractor will appoint a student data manager to oversee, authorize, and manage the collection, maintenance, sharing and transmission of personally identifiable student data and related systems, policies, and procedures.

Notes

Utah Admin. Code R277-725-5

Repealed by Utah State Bulletin Number 2018-13, effective 6/7/2018 Adopted by Utah State Bulletin Number 2025-06, effective 3/10/2025