Utah Admin. Code R426-2-400 - Emergency Medical Service Dispatch Center Minimum Designation and Certified Emergency Medical Dispatcher Requirements
(1) Designated emergency medical service
dispatch centers shall have a selective medical dispatch system that meets EMS
Committee approval, and uses local dispatch protocols approved by the off-line
medical director including:
(a) systemized
caller interrogation questions;
(b)
systemized pre-arrival instructions;
(c) protocols matching the dispatcher's
evaluation of injury or illness severity with vehicle response mode and
configuration;
(d) use protocols
matching the dispatcher's evaluation of injury or illness severity with vehicle
response mode and configuration;
(e) provide pre-hospital arrival instructions
by a certified Emergency Medical Dispatcher (EMD);
(f) have a current updated plan of operations
including:
(i) plan of operations to be used
in a disaster or emergency;
(ii)
communication systems; and
(iii)
aid agreements with other designated medical service dispatch
centers;
(g) a current
agreement with a Department-certified offline medical director;
(h) an ongoing medical call review quality
assurance program; and
(i) a
licensed emergency medical dispatcher roster including certified EMD staff
names, certification numbers and expiration dates.
(2) EMDs shall be certified by the dispatch
center's selective medical dispatch system vendor. Before authorization of a
training and certification program by the vendor of a qualified medical
dispatch system, the vendor must meet the certification requirements approved
by the EMS Committee. Certification requirements shall include:
(a) successful completion of the
certification course and related testing;
(b) keep documentation of having completed a
training course, utilizing the 2020 American Heart Association emergency
cardiovascular care guidelines, in high-quality telephone cardiopulmonary
resuscitation (T-CPR). The instruction shall incorporate recognition protocols
for out-of-hospital cardiac arrest (OHCA) CPR instructions for callers, and
continuous education;
(c) certified
EMDs shall be included in the Department's license management system for
compliance monitoring and may adjust state EMS grant revenues based on failure
to comply with the requirements of this section;
(d) meet background screening requirements as
described in Section
26-8a-310.5;
and
(e) be at least 18 years of age
or older.
Notes
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