Utah Admin. Code R432-153-11 - Client Rights

(1) The facility shall establish written client rights.

(2) The facility shall make a copy of the client rights document available to the clients, the client guardian or responsible person, and to the public and the Department upon request.

(3) The facility shall ensure that each client admitted to the facility has the right to:

(a) be informed, prior to or at the time of admission and for the duration of stay, of client rights and each rule and regulation governing client conduct;

(b) be informed, prior to or at the time of admission and for the duration of stay, of services available in the facility and of related charges, including any charges for services not covered by the facility's basic per diem rate;

(c) be transferred or discharged only for medical reasons, for personal welfare or that of other clients, or for nonpayment for the stay, and to be given reasonable advance notice to ensure orderly transfer or discharge;

(d) be free from mental and physical abuse, neglect, and exploitation;

(e) be assured confidential treatment of personal and medical records, including photographs, and to approve or refuse their release to any individual outside the facility, except in the case of transfer to another health facility, or as required by law or third party payment contract;

(f) be treated with consideration, respect, and full recognition of dignity and individuality, including privacy in treatment and in care for personal needs;

(g) not be required to perform services for the facility that are not included for therapeutic purposes in the service agreement;

(h) associate and communicate privately with persons of the client's choice, and to send and receive personal mail unopened;

(i) meet with social, religious, and community groups and participate in activities provided that the activities do not interfere with the rights of other clients in the facility;

(j) retain and use personal clothing and possessions as space permits, unless to do so would infringe upon rights of other clients;

(k) have members of the clergy admitted at the request of the client or responsible person at any time;

(l) allow relatives, responsible persons or individuals designated by the responsible person to visit critically ill clients at any time;

(m) be allowed privacy for visits with family, friends, clergy or social workers;

(n) have confidential access to telephones for communication;

(o) choose activities, schedules, and health care consistent with individual interests, assessments and service agreement;

(p) interact with members of the community both inside and outside the facility;

(q) make choices about each aspect of life in the facility that is significant to the client;

(r) be informed of complaint or grievance procedures; and

(s) access to each record pertaining to the client, upon oral or written request.

(4) The facility shall accommodate client needs and preferences, except when the health and safety of the individual or other clients may be endangered. A client shall be given at least a 24hour notice before an involuntary room move is made in the facility.

(5) In an emergency when there is actual or threatened harm to others, property or self, the 24-hour notice requirement for an involuntary room move may be waived. The circumstances requiring the emergency room change shall be documented for Department review.

(6) The facility shall make and document efforts to accommodate the client's adjustment and choices regarding room changes.

(7) The facility shall have available in a public area the results of the current facility survey and any plans of correction.

(8) The facility shall notify the client's responsible party within 24 hours of any incidents, accidents with injuries or change in medical condition. Notification of medical emergencies shall be made immediately.

Notes

Utah Admin. Code R432-153-11

Adopted by Utah State Bulletin Number 2022-07, effective 3/10/2022