Utah Admin. Code R432-750-17 - Volunteer Services

(1) Hospice agency volunteers may provide a variety of services as defined by the policies of each program and under the supervision of a designated and qualified hospice agency staff member.
(2) The licensee shall ensure that each volunteer receives a minimum of 12 hours of documented orientation and training that includes:
(a) care and comfort measures;
(b) communication skills;
(c) concepts of death and dying;
(d) confidentiality;
(e) family dynamics, coping mechanisms, psychosocial and spiritual issues surrounding the terminal disease, death, and bereavement;
(f) infection control and safety;
(g) patient's and family's rights;
(h) procedures to follow in an emergency;
(i) procedures to follow when a patient dies;
(j) the hospice agency services, goals, and philosophy of care;
(k) the physiological aspects of terminal disease;
(l) the volunteer's role and documentation requirements; and
(m) stress management.
(3) The licensee shall maintain records of hours of services and activities provided by each volunteer.
(4) The licensee shall have on file a copy of the certification, registration, or license of each volunteer providing professional services.

Notes

Utah Admin. Code R432-750-17
Amended by Utah State Bulletin Number 2023-10, effective 5/5/2023 Amended by Utah State Bulletin Number 2025-05, effective 2/18/2025

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