Utah Admin. Code R432-750-9 - Patient Records

(1)
(a) The hospice administrator shall develop and implement record-keeping policies and procedures that address the use of patient records by authorized staff, content, confidentiality, retention, and storage.
(b) The licensee shall ensure that records are organized in a uniform medical record format.
(c) The licensee shall maintain an identification system to facilitate the location of each patient's current or closed record.
(d) The licensee shall maintain an accurate, current record for each patient receiving service.
(e) Each licensee who has a patient contact or provides a service shall ensure that a clinical note entry of that contact or service is made in the patient's record.
(f) Any person making the entry shall date and authenticate the entry with the person's signature and job title.
(g) The licensee shall document each service provided and the outcome of each service in the individual patient record.
(2)
(a) The licensee shall ensure that signed and dated physician's orders are incorporated into the plan of care and renewed at least every 90 days.
(b) A copy of the order is acceptable as long as the original order is available on request.
(3) The licensee shall ensure that each patient record contains the following information:
(a) a signed, dated patient assessment that includes the following:
(i) a description of the patient's functional limitations;
(ii) a physical assessment noting chronic or acute pain and other physical symptoms and their management;
(iii) a psychosocial assessment of the patient and family;
(iv) a spiritual assessment; and
(v) a written summary report of hospice services provided that is additionally sent to the patient's attending physician at least every 90 days;
(b) a written and signed informed consent to receive hospice services;
(c) a written plan of care;
(d) contact information of:
(i) the name and address of the nearest relative or responsible person;
(ii) the name and telephone number of the person or family member who, in addition to hospice agency staff, provides care in the place of residence; and
(iii) the name and telephone number of the physician with primary responsibility for patient care;
(e) demographic information that includes the patient's age, name, address, patient date of birth;
(f) diagnosis;
(g) medications and treatments as applicable;
(h) pertinent medical and surgical history if available; and
(i) orders by the attending physician for hospice services.
(4)
(a) The person assigned to supervise or coordinate care for a patient shall complete a discharge summary when services to the patient are terminated.
(b) The discharge summary shall include the reason for discharge and the name of the facility or agency if the patient is referred or transferred.
(5) The licensee shall:
(a) ensure that written consent is required for the release of patient information and photographing recorded information;
(b) ensure that written procedures govern the use and removal of records and conditions for the release of patient information;
(c) safeguard clinical record information against loss, destruction, and unauthorized use; and
(d) send a copy of the record to the new facility or agency when a patient is transferred.
(6)
(a) The licensee shall provide an accessible area for filing and safe storage of medical records.
(b) The licensee shall ensure that each patient record is retained for at least seven years after the last date of patient care.
(c) The licensee shall transfer any patient records to a new owner upon a change of hospice agency ownership.

Notes

Utah Admin. Code R432-750-9
Amended by Utah State Bulletin Number 2023-10, effective 5/5/2023 Amended by Utah State Bulletin Number 2025-05, effective 2/18/2025

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