Utah Admin. Code R510-200-18 - Routine Visits
(1) Each local
ombudsman entity shall complete quarterly routine visits to long-term care
facilities.
(a) Each routine visit may be
unannounced.
(b) Each routine visit
shall be staggered to ensure that the long-term care facility cannot predict
when a routine visit will occur.
(c) A local ombudsman entity shall increase
routine visits to a long-term care facility that has a history of serious or
frequent complaints.
(2)
During a routine visit, each local ombudsman entity shall provide information
regarding ombudsman program services to the residents, family, and
staff.
(3) During a routine visit,
each local ombudsman entity shall observe the conditions of the long-term care
facility that affect the health, safety, welfare, or rights of
residents.
(4) During a routine
visit, each local ombudsman entity shall ensure that each long-term care
facility posts posters or other information regarding the ombudsman program in
an area visible to all residents, family, and staff.
Notes
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