Utah Admin. Code R510-200-5 - Local Area Agency Responsibilities
(1)
Each local area agency shall administer the contract for the daily operation of
a local ombudsman entity within the local area agency's service area.
Administration of the contract shall include:
(a) fiscal monitoring of a local ombudsman
entity to ensure that services are being provided pursuant to the terms of the
contract;
(b) providing an annual
report described in Subsection
R510-200-3(11)
to the ombudsman;
(c) monitoring of
a local ombudsman entity to ensure attainment of the entity's goals and
objectives; and
(d) ensuring that a
local ombudsman entity visits each long-term care facility within the coverage
area on at least a quarterly basis for a non-complaint related
walk-through.
(2) Each
local area agency shall provide a local ombudsman entity with opportunities for
the entity to collaborate with other social services organizations.
(3) Each local area agency shall provide
referrals for services to a local ombudsman entity.
(4) Each local area agency shall ensure that
information pertaining to a local ombudsman entity is provided to the ombudsman
and office in the format required.
(5) Each local area agency shall prohibit the
disclosure of the identity of any complainant or resident of a long-term care
facility.
(6) Each local area
agency shall restrict access to records to certified local ombudsman entities'
staff only.
(7) Each local area
agency shall ensure a local ombudsman entity's attendance at certification
training and any mandatory statewide training.
(8) Each local area agency shall provide
staff support to a local ombudsman entity as needed to support the ombudsman
program.
(9) Each local area agency
shall arrange for temporary ombudsman services in a service area when a local
ombudsman entity's staff are unavailable or a staff position is
vacant.
(10) A local area agency
may apply for a waiver of any of the responsibilities described in Subsections
510-200-5(1) through (9) to the office. The ombudsman shall review any request
for a waiver.
Notes
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