Utah Admin. Code R523-12-4 - Provider Responsibilities
(1) For each
person completing the seminar, the provider shall electronically submit to the
Division the name, date of birth, last four digits of the person's social
security number, the date the person completed the training, and the required
fee, within 30 days of the completion of the seminar.
(2) Each person who has completed the seminar
and passed the provider-administered and Division-approved examination shall be
approved as a server for a period which begins at the completion of the seminar
and expires three years from this date. Recertification requires the server to
complete a new seminar every three years.
(3) The provider shall issue a certification
card to the server. The card shall contain at least the name of the server and
the expiration date. The provider shall be responsible for issuing any
duplicates or lost cards.
(4) The
Provider shall implement at least three of the following measures to prevent
fraud:
(a) Authentication that accurately
identifies the individual taking the online course or test;
(b) Measures to ensure that an individual
taking the online course or test is focused on training material throughout the
entire training period;
(c)
Measures to track the actual time an individual taking the online course or
test is actively engaged online;
(d) A seminar provider to provide technical
support, such as requiring a telephone number, email, or other method of
communication that allows an individual taking the online course or test to
receive assistance if the individual is unable to participate online because of
technical difficulties;
(e) A test
to meet quality standards, including randomization of test questions and
maximum time limits to take a test;
(f) A seminar provider to have a system to
reduce fraud as to who completes an online course or test, such as requiring a
distinct online certificate with information printed on the certificate that
identifies the person taking the online course or test, or requiring measures
to inhibit duplication of a certificate;
(g) Measures to allow an individual taking an
online course or test to provide an evaluation of the online course or
test;
(h) A seminar provider to
track the Internet protocol address or similar electronic location of an
individual who takes an online course or test;
(i) An individual who takes an online course
or test to use an e-signature; or
(j) A seminar provider to invalidate a
certificate if the seminar provider learns that the certificate does not
accurately reflect the individual who took the online course or test.
Notes
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