Utah Admin. Code R523-17-7 - Corrective Action of Certified Crisis Worker Certification
(1) Each Certified Crisis Worker shall abide
by the Provider Code of Conduct pursuant to Section R495-876, and as also found
in the Department of Human Services Provider Code of Conduct Policy.
(a) Each employer that becomes aware of a
Certified Crisis Worker engaging in unprofessional or unlawful conduct, or has
violated the provider code of conduct shall:
(i) immediately take action to review the
allegations,
(ii) take steps to
ensure that all individuals involved with the allegation are protected,
and
(iii) notify the Division
within 30 days.
(b)
Termination of certification shall be made effective immediately if the alleged
violation(s) results in one or more of the following:
(i) personal financial gain through
deception, or a business transaction with a client, by the Certified Crisis
Worker,
(ii) physical or emotional
harm to a person that is caused by the Certified Crisis Worker, or
(iii) a financial loss to a client, the
State, or another employee that is caused by the Certified Crisis
Worker.
(c) The division
shall take the following actions when it becomes aware of a Certified Crisis
Worker in violation of the provider code of conduct that does not result in
immediate termination:
(i) Within 30 days of
becoming aware of the violation(s), the division shall notify the Certified
Crisis Worker, in writing, through a Notice of Agency Action specifying the
area(s) of noncompliance.
(ii)
Within 30 days of receiving a notice of Agency Action, the Certified Crisis
Worker shall submit an acceptable written plan to the division explaining how
they will achieve compliance.
(iii)
All plans shall demonstrate how the Certified Crisis Worker shall be in
compliance within 30 days after receiving the Notice of Agency
Action.
(iii) If an acceptable plan
of action is not received by the division within 30 days of sending the Notice
of Agency Action, the Certified Crisis Worker shall be notified that their
certification has been suspended until an acceptable plan is submitted to the
Division.
(iv) A Certified Crisis
Worker shall cease providing any and all case management services until a
suspension is lifted.
(d) The division shall revoke the
certification of any Certified Crisis Worker for the following reasons:
(i) The Certified Crisis Worker fails to
provide the division with written evidence of compliance to a plan of action
within 30 days after the receiving a Notice of Agency Action that their
certification has been suspended.
(ii) The Certified Crisis Worker continues to
provide case management services during the period of a suspension;
or
(iii) The Certified Crisis
Worker receives more than two notices of noncompliance with the Provider Code
of Conduct in a one-year period.
(e) Any Certified Crisis Worker whose
certification has been revoked may request an informal hearing with the
division director or designee, in writing, within 10 business days of receiving
notice of revocation.
(f) The
division director or designee shall review the request and determine to uphold,
amend or reverse the action within 10 business days, and the division shall
inform the Certified Crisis Worker of the decision in writing.
(g) Any Certified Crisis Worker with a
revoked certification may not reapply for recertification for a period of
twelve months.
(2) If a
Certified Crisis Worker fails to complete the requirements for CEUs, their
certificate will be revoked or allowed to expire, and shall not be renewed
until the required CEUs have been completed and submitted to the division for
approval.
(3) The crisis worker's
certification status shall be posted and available upon request through the
division.
Notes
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