Utah Admin. Code R590-286-4 - Prohibited Provisions

(1) For the entire term of the contract, including any renewal or re-issuance, coverage may not exclude a loss due to a preexisting condition for a period greater than 12 months following the initial issuance of the contract.
(2) Unless otherwise required by law, a contract may not limit or exclude coverage or benefits by type of illness, injury, treatment, or medical condition, except:
(a) abortion;
(b) acupuncture and acupressure;
(c) administrative charges for completing an insurance form, duplication service, interest, finance charge, or other administrative charge, unless otherwise required by law;
(d) administrative exam or service;
(e) applied behavioral analysis therapy;
(f) aviation, to a non-fare-paying passenger;
(g) axillary hyperhidrosis;
(h) benefits paid for under:
(i) employer's liability or occupational disease law;
(ii) Medicare or another governmental program, except Medicaid; or
(iii) state or federal workers' compensation;
(i) charge for a missed appointment;
(j) chiropractic care;
(k) complementary or alternative medicine;
(l) corrective lens, including an examination for prescription or fitting, except lens implant following cataract surgery;
(m) cosmetic surgery including reversal, revision, repair, complication, or treatment related to a non-covered cosmetic surgery, except reconstructive surgery:
(i) when the service is incidental to or follows surgery resulting from trauma, infection, or other disease of the involved part; or
(ii) due to a congenital disease or anomaly of a covered dependent child that resulted in a functional defect;
(n) custodial care;
(o) dental care or treatment;
(p) dietary products, except as required under Rule R590-194;
(q) educational and nutritional training, except as required under Rule R590-200;
(r) experimental or investigational service;
(s) expenses before coverage begins or after coverage ends;
(t) felony, riot, or insurrection, when it is determined the enrollee was a voluntary participant;
(u) fitness training, exercise equipment, or membership fee to a spa or health club;
(v)
(i) foot care for a corn, a callus, a flat foot, a fallen arch, a weak foot, chronic foot strain, or symptomatic complaints of a foot, including an orthotic; and
(ii) the cutting or removal of a corn, a callus, or a nail may not be excluded when provided to an enrollee who has a systemic disease, such as diabetes with peripheral neuropathy or circulatory insufficiency, if unskilled performance of the procedure would be hazardous;
(w)
(i) gastric or intestinal bypass service, including lap banding, gastric stapling, or a similar procedure to facilitate weight loss;
(ii) the reversal or revision of a procedure in Subsection (2)(w)(i); or
(iii) a service required for the treatment of a complication from a procedure in Subsection (2)(w)(i);
(x) gene therapy;
(y) genetic testing;
(z) hearing aid, including examination for the prescription or fitting;
(aa) infertility services;
(bb) injury as a result of a motor vehicle, to the extent the covered person is required to have no-fault coverage, up to the minimum coverage required by law whether or not coverage is in effect;
(cc) mental health condition or substance use disorder services;
(dd) nuclear release;
(ee) preexisting condition, except:
(i) as required under Sections 31A-22-605.1 and R590-286-5, and Subsection 31A-22-610(2); and
(ii) for coverage of a congenital anomaly as required under Section 31A-22-610;
(ff) pregnancy, except for a complication of pregnancy;
(gg) refractive eye surgery;
(hh) rehabilitation or habilitative therapy services, such as physical, speech, and occupational, except as required to correct an impairment caused by a covered injury or illness;
(ii) respite care;
(jj) rest cure;
(kk) services while in the armed forces or an auxiliary unit;
(ll) services performed by an enrollee's parent, spouse, sibling, or child, including a step or in-law relationship;
(mm) services performed by an employee of a hospital, laboratory, or other institution;
(nn) services that are not medically necessary;
(oo) services for which no charge is normally made in the absence of insurance;
(pp) sexual dysfunction procedure, equipment, or drug;
(qq) shipping or handling, except as required by law;
(rr) telephone or electronic consultation;
(ss) territorial limitation outside the United States, except as required under Section 31A-22-627;
(tt) terrorism, including an act of terrorism;
(uu) transplant;
(vv) transportation, except medically necessary ambulance services;
(ww) war or act of war, whether declared or undeclared;
(xx) except as provided in Subsection (2)(yy), a loss directly related to an enrollee's voluntary participation in an activity when the enrollee:
(i) is found guilty of an illegal activity in a criminal proceeding, including a plea of guilty, a no contest plea, and a plea in abeyance; or
(ii) is found liable for the activity in a civil proceeding;
(yy) a loss established under Subsection (3)(a) that is directly related to the enrollee violating:
(i) Section 41-6a-502, if the loss occurred in Utah; or
(ii) a law in a state other than Utah that prohibits operating a motor vehicle while exceeding the legal limit of concentration of alcohol, drugs, or a combination of both in the blood, if the loss occurred in the other state; or
(zz) any other exclusion that, in the opinion of the commissioner, is not inequitable, misleading, deceptive, obscure, unjust, unfair, or unfairly discriminatory to an enrollee.
(3)
(a) A violation of Subsection R590-286-4(2)(yy) shall be established:
(i) in a criminal proceeding in which the enrollee is found guilty, enters a no contest plea or a plea in abeyance, or enters into a diversion agreement; or
(ii) by a request for an independent review when the findings support a decision to deny coverage based on the exclusion.
(b)
(i) For purposes of Subsection (3)(a)(ii), an independent review means a process that:
(A) is conducted by an independent entity designated by the insurer;
(B) renders an independent and impartial decision on a decision to deny coverage based on the exclusion; and
(C) is paid for by the insurer.
(ii) The independent review entity may not have a material professional, familial, or financial conflict of interest with:
(A) the insurer;
(B) an officer, director, or management employee of the insurer;
(C) the enrollee;
(D) the enrollee's health care provider;
(E) the health care provider's medical group or independent practice association; or
(F) a health care facility where services were provided.
(c) The exclusion in Subsection R592-286-4(2)(yy) does not apply to an enrollee who is under 18 years of age.
(5) A contract provision precluded in this section may not be construed as a limitation on the commissioner's authority to prohibit a contract provision that the commissioner finds is unjust, unfair, or unfairly discriminatory to an enrollee.

Notes

Utah Admin. Code R590-286-4
Adopted by Utah State Bulletin Number 2021-07, effective 3/11/2021 Adopted by Utah State Bulletin Number 2025-07, effective 3/24/2025

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