Utah Admin. Code R66-5-16 - Walk- up, Drive-Thru and Curbside Service
(1) A medical cannabis cardholder may contact
a medical cannabis pharmacy by phone or online before the time of walk-up,
drive-thru, or curbside service pick-up to make an order.
(2)
(a) A
medical cannabis cardholder transaction may take place outside the medical
cannabis pharmacy facility, but shall occur within the total property boundary
of the licensed entity.
(b) Walk
-up, drive-thru, and curbside service transactions shall occur at a licensed
location that is owned, leased, or rented by the licensed entity and may not
occur on a public sidewalk or an adjacent parking lot.
(3)
(a) If
a product is bought with cash, the cash must be taken into the medical cannabis
pharmacy facility after each transaction.
(b) If a medical cannabis pharmacy obtains
approval from the Division of Finance to accept customer payments through an
electronic payment provider, a medical cannabis cardholder using walk-up,
drive-thru, and curbside pick-up service may make payments using the approved
electronic payment provider.
(4)
(a)
Medical cannabis products and medical cannabis devices, including those that
are awaiting pick-up, shall be securely stored in the medical cannabis pharmacy
facility until a medical cannabis cardholder arrives for pick-up.
(b) Under no circumstances may a medical
cannabis product or medical cannabis device be stored outside of a medical
cannabis pharmacy facility before a customer arrives to pick-up the
product.
(5)
(a) A medical cannabis pharmacy's video
surveillance shall enable the video recording of each medical cannabis
cardholder transaction.
(b)
Subsection (a) includes:
(i) video
surveillance of a cardholder, cardholder vehicle, medical cannabis pharmacy
employee verifying the cardholder's valid form of government issued
identification; and
(ii) the
transfer and dispensing of an item bought by a cardholder.
(c) Video cameras shall record points of
entry and exit of a parking lot and shall be angled to ensure the capture of
clear and certain identification of a cardholder and their vehicle's license
plate.
(6)
(a) The individual receiving the delivery of
a product from the medical cannabis pharmacy employee via walk-up, drive-thru
or curbside pick-up shall be a cardholder.
(b) When drive-thru service is used, the
medical cannabis cardholder verifying their ID to the medical cannabis pharmacy
shall be visible to cameras and to the medical cannabis pharmacy employee who
is helping them.
(7)
Children under age 18 may be present in a vehicle that arrives for drive-thru
or curbside pick-up service.
(8)
(a) When a PMP's consultation with a medical
cannabis cardholder is required, the consultation may be provided in-person,
over the phone, or with another real-time communications device.
(b) It is the responsibility of the medical
cannabis pharmacy to ensure the privacy of these consultations regardless of
where or how the consultations happen.
(9) When a medical cannabis pharmacy employee
transports a container of medical cannabis product to a medical cannabis
cardholder via walk-up, drive-thru, or curbside service, the container shall be
contained within a box or an opaque bag.
(10) When drive-thru service is used, a
medical cannabis pharmacy may use a secure drive-thru drawer or pneumatic tube
to transport medical cannabis product, medical cannabis device, educational
materials, valid photo identification, cash, and other documents between a
medical cannabis pharmacy employee and a medical cannabis cardholder.
Notes
State regulations are updated quarterly; we currently have two versions available. Below is a comparison between our most recent version and the prior quarterly release. More comparison features will be added as we have more versions to compare.
No prior version found.