38 U.S. Code § 703. Miscellaneous authorities respecting employees
The Secretary may furnish and launder such wearing apparel as may be prescribed for employees in the performance of their official duties.
The Secretary may transport children of Department employees located at isolated stations to and from school in available Government-owned automotive equipment.
The Secretary may provide recreational facilities, supplies, and equipment for the use of patients in hospitals and employees in isolated installations.
The Secretary may provide for the preparation, shipment, installation, and display of exhibits, photographic displays, moving pictures, and other visual educational information and descriptive material. For the purposes of the preceding sentence, the Secretary may purchase or rent equipment.
The Secretary may reimburse employees for the cost of repairing or replacing their personal property damaged or destroyed by patients or domiciliary members while such employees are engaged in the performance of their official duties.
The Secretary, upon determining that an emergency situation exists and that such action is necessary for the effective conduct of the affairs of the Department, may use Government-owned, or leased, vehicles to transport employees to and from their place of employment and the nearest adequate public transportation or, if such public transportation is either unavailable or not feasible to use, to and from their place of employment and their home.
Outreach on Availability of Mental Health Services Available to Employees of the Department of Veterans Affairs
“The Secretary of Veterans Affairs shall conduct a program of outreach to employees of the Department of Veterans Affairs to inform those employees of any mental health services, including telemedicine options, that are available to them.”
Protocols To Address Threats Against Employees of the Department of Veterans Affairs
“The Secretary of Veterans Affairs shall ensure protocols are in effect to address threats from individuals receiving health care from the Department of Veterans Affairs directed towards employees of the Department who are providing such health care.”
Clinic Management Training for Employees at Medical Facilities of the Department of Veterans Affairs
“(a) Clinic Management Training Program.—
“(1) In general.—
Not later than 180 days after the date of the enactment of this Act [Aug. 7, 2014], the Secretary of Veterans Affairs shall commence a role-specific clinic management training program to provide in-person, standardized education on systems and processes for health care practice management and scheduling to all appropriate employees, as determined by the Secretary, at medical facilities of the Department.
“(A) In general.—The clinic management training program required by paragraph (1) shall include the following:
“(i) Training on how to manage the schedules of health care providers of the Department, including the following:
Maintaining such schedules in a manner that allows appointments to be booked at least eight weeks in advance.
Proper planning procedures for vacation, leave, and graduate medical education training schedules.
Training on the appropriate number of appointments that a health care provider should conduct on a daily basis, based on specialty.
Training on how to determine whether there are enough available appointment slots to manage demand for different appointment types and mechanisms for alerting management of insufficient slots.
Training on how to properly use the appointment scheduling system of the Department, including any new scheduling system implemented by the Department.
“(v) Training on how to optimize the use of technology, including the following:
Such other technologies as specified by the Secretary.
Training on how to properly use physical plant space at medical facilities of the Department to ensure efficient flow and privacy for patients and staff.
The Secretary shall ensure that each employee of the Department included in the clinic management training program required by paragraph (1) receives education under such program that is relevant to the responsibilities of such employee.
The clinic management training program required by paragraph (1) shall terminate on the date that is 2 years after the date on which the Secretary commences such program.
“(b) Training Materials.—
“(1) In general.—After the termination of the clinic management training program required by subsection (a), the Secretary shall provide training materials on health care management to each of the following employees of the Department that are relevant to the position and responsibilities of such employee upon the commencement of employment of such employee:
Any manager of a medical facility of the Department.
Any health care provider at a medical facility of the Department.
Such other employees of the Department as the Secretary considers appropriate.
The Secretary shall regularly update the training materials required under paragraph (1).”
Limitation on Awards and Bonuses Paid to Employees of Department of Veterans Affairs
Pub. L. 113–146, title VII, § 705, Aug. 7, 2014, 128 Stat. 1798, as amended by Pub. L. 114–198, title IX, § 951, July 22, 2016, 130 Stat. 778; Pub. L. 115–182, title III, § 305, June 6, 2018, 132 Stat. 1469, provided that:
“(a) Limitation.—The Secretary of Veterans Affairs shall ensure that the aggregate amount of awards and bonuses paid by the Secretary in a fiscal year under chapter 45 or 53 of title 5, United States Code, or any other awards or bonuses authorized under such title or title 38, United States Code, does not exceed the following amounts:
With respect to each of fiscal years 2017 through 2018, $250,000,000, of which not less than $20,000,000 shall be for recruitment, relocation, and retention bonuses.
With respect to each of fiscal years 2019 through 2021, $290,000,000, of which not less than $20,000,000 shall be for recruitment, relocation, and retention bonuses.
With respect to each of fiscal years 2022 through 2024, $360,000,000.
“(b) Sense of Congress.—
It is the sense of Congress that the limitation under subsection (a) should not disproportionately impact lower-wage employees and that the Department of Veterans Affairs is encouraged to use bonuses to incentivize high-performing employees in areas in which retention is challenging.”