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The acronym POMS means Program Operations Manual System, a set of operational guidelines used as a reference by the Social Security Administration (SSA) to conduct its daily social security activities.

The POMS is divided into the following sections:

  • Records Maintenance
  • General
  • Retirement and Survivors Insurance
  • Disability Insurance
  • Supplemental Security Income
  • Health Insurance
  • Notices, Letters, and Paragraphs
  • Special Veterans Benefits
  • Title II Regional Chief Counsel Precedents
  • Title XVI Regional Chief Counsel Precedents
  • State and Local Coverage Handbook
  • Data Exchange

Some POMS’ internal data entry and sensitive instructions are not available for public consultation and may be accessed only by authorized SSA personnel.

[Last updated in July of 2021 by the Wex Definitions Team]