Chapter 173-14 - State Long Term Care Ombudsman

  1. § 173-14-01 - Definitions
  2. § 173-14-02 - Types of representatives and non-representative staff; identification cards
  3. § 173-14-03 - Duties of the representatives of the office
  4. § 173-14-04 - Professional development: hours
  5. § 173-14-05 - Professional development: administration
  6. § 173-14-06 - Professional development: deadlines
  7. § 173-14-07 - Professional development: curricula
  8. § 173-14-08 - Orientation: content, approval of orientation sites
  9. § 173-14-09 - [Rescinded] Observation of survey or inspection
  10. § 173-14-10 - Deployment and certification exams
  11. § 173-14-11 - Ombudsman registry; hiring ombudsman specialists and program directors
  12. § 173-14-12 - Separation of representatives from the office
  13. § 173-14-13 - Continuing education requirements, approval of hours, certifying fulfillment
  14. § 173-14-14 - Staffing requirements, staff qualifications, and background checks
  15. § 173-14-15 - Conflicts of interest
  16. § 173-14-16 - Complaint-handling protocol
  17. § 173-14-17 - Referral of complaints to the state long-term care ombudsman
  18. § 173-14-18 - Referrals of complaints to other agencies
  19. § 173-14-19 - Case records and reporting of core services
  20. § 173-14-20 - System advocacy
  21. § 173-14-21 - Designated long-term care ombudsman regions
  22. § 173-14-22 - Initial designation of regional long-term care ombudsman programs: standards
  23. § 173-14-23 - Initial designation of regional long-term care ombudsman programs: process
  24. § 173-14-24 - Development of ombudsman plans by all programs
  25. § 173-14-25 - Designation service reviews and additional program reviews
  26. § 173-14-26 - Changes in a regional program's designation status; notice rights; and hearing requirements
  27. § 173-14-27 - Decertification of a representative or removal of a candidate for certification
  28. § 173-14-28 - Bed fee collection guidelines
  29. § 173-14-29 - Response to allegations about ombudsman performance

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