Chapter 173-14 - State Long Term Care Ombudsman
- § 173-14-01 - Definitions
- § 173-14-02 - Types of representatives and non-representative staff; identification cards
- § 173-14-03 - Duties of the representatives of the office
- § 173-14-04 - Professional development: hours
- § 173-14-05 - Professional development: administration
- § 173-14-06 - Professional development: deadlines
- § 173-14-07 - Professional development: curricula
- § 173-14-08 - Orientation: content, approval of orientation sites
- § 173-14-09 - [Rescinded] Observation of survey or inspection
- § 173-14-10 - Deployment and certification exams
- § 173-14-11 - Ombudsman registry; hiring ombudsman specialists and program directors
- § 173-14-12 - Separation of representatives from the office
- § 173-14-13 - Continuing education requirements, approval of hours, certifying fulfillment
- § 173-14-14 - Staffing requirements, staff qualifications, and background checks
- § 173-14-15 - Conflicts of interest
- § 173-14-16 - Complaint-handling protocol
- § 173-14-17 - Referral of complaints to the state long-term care ombudsman
- § 173-14-18 - Referrals of complaints to other agencies
- § 173-14-19 - Case records and reporting of core services
- § 173-14-20 - System advocacy
- § 173-14-21 - Designated long-term care ombudsman regions
- § 173-14-22 - Initial designation of regional long-term care ombudsman programs: standards
- § 173-14-23 - Initial designation of regional long-term care ombudsman programs: process
- § 173-14-24 - Development of ombudsman plans by all programs
- § 173-14-25 - Designation service reviews and additional program reviews
- § 173-14-26 - Changes in a regional program's designation status; notice rights; and hearing requirements
- § 173-14-27 - Decertification of a representative or removal of a candidate for certification
- § 173-14-28 - Bed fee collection guidelines
- § 173-14-29 - Response to allegations about ombudsman performance
State regulations are updated quarterly; we currently have two versions available. Below is a comparison between our most recent version and the prior quarterly release. More comparison features will be added as we have more versions to compare.
- § 173-14-01 - [Effective until 8/1/2024] Definitions
- § 173-14-01 - [Effective 8/1/2024] Definitions, version 2
- § 173-14-02 - Types of representatives
- § 173-14-03 - [Effective until 8/1/2024] Duties of the representatives of the office
- § 173-14-03 - [Effective 8/1/2024] Duties of the representatives of the office, version 2
- § 173-14-04 - [Effective until 8/1/2024] Hours of professional development required for representatives of the office, certification
- § 173-14-04 - [Effective 8/1/2024] Professional development: hours, version 2
- § 173-14-05 - The administration of ombudsman professional development
- § 173-14-06 - Professional development deadlines
- § 173-14-07 - [Effective until 8/1/2024] Professional development curricula
- § 173-14-07 - [Effective 8/1/2024] Professional development: curricula, version 2
- § 173-14-08 - [Effective until 8/1/2024] Content of orientation; approval of orientation sites
- § 173-14-08 - [Effective 8/1/2024] Orientation: content, approval of orientation sites, version 2
- § 173-14-09 - [Effective until 8/1/2024] Observation of survey or inspection
- § 173-14-09 - [Rescinded effective 8/1/2024] Observation of survey or inspection, version 2
- § 173-14-10 - Content and administration of examinations
- § 173-14-11 - Registration of representatives
- § 173-14-12 - [Effective until 8/1/2024] Separation of representatives from the office
- § 173-14-12 - [Effective 8/1/2024] Separation of representatives from the office, version 2
- § 173-14-13 - [Effective until 8/1/2024] Continuing education requirements, approval of clock hours, certifying fulfillment
- § 173-14-13 - [Effective 8/1/2024] Continuing education requirements, approval of hours, certifying fulfillment, version 2
- § 173-14-14 - [Effective until 8/1/2024] Staffing requirements, staff qualifications, and background checks
- § 173-14-14 - [Effective 8/1/2024] Staffing requirements, staff qualifications, and background checks, version 2
- § 173-14-15 - [Effective until 8/1/2024] Conflicts of interest
- § 173-14-15 - [Effective 8/1/2024] Conflicts of interest, version 2
- § 173-14-16 - [Effective until 8/1/2024] Complaint-handling protocol
- § 173-14-16 - [Effective 8/1/2024] Complaint-handling protocol, version 2
- § 173-14-17 - [Effective until 8/1/2024] Referral of complaints to the state long-term care ombudsman
- § 173-14-17 - [Effective 8/1/2024] Referral of complaints to the state long-term care ombudsman, version 2
- § 173-14-18 - [Effective until 8/1/2024] Referrals of complaints to other agencies
- § 173-14-18 - [Effective 8/1/2024] Referrals of complaints to other agencies, version 2
- § 173-14-19 - [Effective until 8/1/2024] Case records and reporting of core services
- § 173-14-19 - [Effective 8/1/2024] Case records and reporting of core services, version 2
- § 173-14-20 - [Effective until 8/1/2024] System advocacy
- § 173-14-20 - [Effective 8/1/2024] System advocacy, version 2
- § 173-14-21 - [Effective until 8/1/2024] Designated long-term care ombudsman regions
- § 173-14-21 - [Effective 8/1/2024] Designated long-term care ombudsman regions, version 2
- § 173-14-22 - [Effective until 8/1/2024] Initial designation of regional long-term care ombudsman programs: standards
- § 173-14-22 - [Effective 8/1/2024] Initial designation of regional long-term care ombudsman programs: standards, version 2
- § 173-14-23 - [Effective until 8/1/2024] Initial designation of regional long-term care ombudsman programs: process
- § 173-14-23 - [Effective 8/1/2024] Initial designation of regional long-term care ombudsman programs: process, version 2
- § 173-14-24 - [Effective until 8/1/2024] Development of ombudsman plans by all programs
- § 173-14-24 - [Effective 8/1/2024] Development of ombudsman plans by all programs, version 2
- § 173-14-25 - [Effective until 8/1/2024] Program review for continued designation
- § 173-14-25 - [Effective 8/1/2024] Designation service reviews and additional program reviews, version 2
- § 173-14-26 - [Effective until 8/1/2024] Changes in a regional program's designation status; notice rights; and hearing requirements
- § 173-14-26 - [Effective 8/1/2024] Changes in a regional program's designation status; notice rights; and hearing requirements, version 2
- § 173-14-27 - [Effective until 8/1/2024] Decertification of a representative or removal of a candidate for certification
- § 173-14-27 - [Effective 8/1/2024] Decertification of a representative or removal of a candidate for certification, version 2
- § 173-14-28 - Bed fee collection guidelines
- § 173-14-29 - [Effective until 8/1/2024] Response to allegations about ombudsman performance
- § 173-14-29 - [Effective 8/1/2024] Response to allegations about ombudsman performance, version 2