(1) When a
public water system violates a UPDWR or has a situation requiring public
notification, each public notice must include the following elements:
(a) A description of the violation or
situation, including the contaminant(s) of concern, and (as applicable) the
contaminant level(s);
(b) When the
violation or situation occurred;
(c) Any potential adverse health effects from
the violation or situation, including the standard language under paragraph
(4)(a) or (4)(b) of this section, whichever is applicable;
(d) The population at risk, including
subpopulations particularly vulnerable if exposed to the contaminant in their
drinking water;
(e) Whether
alternative water supplies should be used;
(f) What actions consumers should take,
including when they should seek medical help, if known;
(g) What the system is doing to correct the
violation or situation;
(h) When
the water system expects to return to compliance or resolve the
situation;
(i) The name, business
address, and phone number of the water system owner, operator, or designee of
the public water system as a source of additional information concerning the
notice; and
(j) A statement to
encourage the notice recipient to distribute the public notice to other persons
served, using the standard language under paragraph (4)(c) of this section,
where applicable.
(2)
Required elements to be included in the public notice for public water systems
operating under a variance or exemption:
(a)
If a public water system has been granted a variance or an exemption, the
public notice must contain:
(i) An
explanation of the reasons for the variance or exemption;
(ii) The date on which the variance or
exemption was issued;
(iii) A brief
status report on the steps the system is taking to install treatment, find
alternative sources of water, or otherwise comply with the terms and schedules
of the variance or exemption; and
(iv) A notice of any opportunity for public
input in the review of the variance or exemption.
(b) If a public water system violates the
conditions of a variance or exemption, the public notice must contain the ten
elements listed in paragraph (1) of this section.
(3) Presentation of the public notice.
(a) Each public notice required by this
section:
(i) Must be displayed in a
conspicuous way when printed or posted;
(ii) Must not contain overly technical
language or very small print;
(iii)
Must not be formatted in a way that defeats the purpose of the
notice;
(iv) Must not contain
language which nullifies the purpose of the notice.
(b) Each public notice required by this
section must comply with multilingual requirements, as follows:
(i) For public water systems serving a large
proportion of non-English speaking consumers, as determined by the Director,
the public notice must contain information in the appropriate language(s)
regarding the importance of the notice or contain a telephone number or address
where persons served may contact the water system to obtain a translated copy
of the notice or to request assistance in the appropriate language.
(ii) In cases where the Director has not
determined what constitutes a large proportion of non- English speaking
consumers, the public water system must include in the public notice the same
information as in paragraph (3)(b)(i) of this section, where appropriate to
reach a large proportion of non-English speaking persons served by the water
system.
(4)
Public water systems are required to include the following standard language in
their public notice:
(a) Standard health
effects language for MCL or MRDL violations, treatment technique violations,
and violations of the condition of a variance or exemption. Public water
systems must include in each public notice the health effects language
specified in
R309-220-14 corresponding to each MCL, MRDL, and treatment technique violation and for each
violation of a condition of a variance or exemption.
(b) Standard language for monitoring and
testing procedure violations.
Public water systems must include the following language in
their notice, including the language necessary to fill in the blanks, for all
monitoring and testing procedure violations: "We are required to monitor your
drinking water for specific contaminants on a regular basis. Results of regular
monitoring are an indicator of whether or not your drinking water meets health
standards. During (compliance period), we ('did not monitor or test' or 'did
not complete all monitoring or testing') for (contaminant(s)), and therefore
cannot be sure of the quality of your drinking water during that time."
(c) Standard language to encourage
the distribution of the public notice to all persons served. Public water
systems must include in their notice the following language (where applicable):
"Please share this information with all the other people who drink this water,
especially those who may not have received this notice directly (for example,
people in apartments, nursing homes, schools, and businesses). You can do this
by posting this notice in a public place or distributing copies by hand or
mail."