Utah Admin. Code R380-600-2 - Definitions

(1) "Abuse" means the same as the term is defined in Sections 26B-6-201 and 80-1-102.
(2) "Adverse event" means any event that poses a risk to the health or safety of a client and includes any event that is the result of:
(a) a licensee or licensee's staff's failure to follow an administrative rule or statute; or
(b) an action taken by the licensee or licensee's staff.
(3) "Applicant" means the legally responsible individual, individuals, or business seeking to obtain a valid new or renewal license or certificate from OL.
(4) "Associated with the licensee" means the same as defined in Section 26B-2-101.
(5) "Category" means the type of license or certificate needed for the services offered by the provider.
(6) "Certificate" means a residential child care certificate in accordance with Section 26B-2-701.
(7) "Certification" is defined in Section 26B-2-701.
(8) "Certified" means an approval to operate in compliance with local or federal requirements or regulations completed by OL or on behalf of OL for another local or federal agency, in accordance with Section 26B-2-701.
(9) "Citation" means a notice for serious or repeat rule noncompliance.
(10) "Civil money penalty" or "CMP" means a penalty issued by OL as a fine for repeat citations or when an initial instance of noncompliance results in, or is likely to result in, harm to clients.
(11) "Client" means an individual, resident, or patient receiving services from a provider, in accordance with Section 26B-2-701.
(12) "Compliance" means adherence to governing rule and statute with no current penalty actions or pending resolution of noncompliance.
(13) "Covered individual" means:
(a) a caregiver;
(b) a director;
(c) a member of the administration or governing body;
(d) a volunteer who has unsupervised access to any client or any client's records, except a parent or legal guardian of a child or vulnerable adult enrolled in the program having access to their own child or vulnerable adult;
(e) an employee;
(f) an individual age 12 years or older who resides in the facility;
(g) an owner; and
(h) anyone who has unsupervised access to any client or any client's records.
(14) "Critical incident" means an event out of the range of normal experience in a child care or human services program, including:
(a) a medication error resulting in a telephone call to or a consultation with a poison control center, an emergency department visit, an urgent care visit, or hospitalization;
(b) a missing client;
(c) an adverse event causing loss or impairment of the function of a bodily member, organ, or mental faculty or significant disfigurement;
(d) an allegation or confirmation of abuse, neglect, or exploitation;
(e) an allegation or confirmation of waste, fraud or abuse of Medicaid funds;
(f) any death of a minor;
(g) any death related to an adverse event;
(h) any medical emergency requiring treatment beyond basic first aid;
(i) any prohibited practice in a congregate care program, as described in Section 26B-2-123, including misuse or unauthorized use of restrictive interventions, seclusion, or body cavity search;
(j) any property damage or infestation that jeopardizes services; or
(k) any significant criminal activity.
(15) "Department" means the Utah Department of Health and Human Services.
(16) "Division" means the Division of Licensing and Background Checks (DLBC) in the Department of Health and Human Services and includes OL and OBP.
(17) "Eligible" means an OBP determination of:
(a) direct access qualified for a human services program, in accordance with Section 26B-2-120;
(b) certified for direct patient access in a health care facility, in accordance with Section 26B-2-240; or
(c) no findings in a covered individual's background check that would prohibit that covered individual from being involved in child care, as outlined in rules under Titles R381 and R430.
(18)
(a) "Emotional mistreatment" means verbal or non-verbal conduct that results in a client suffering significant mental anguish, emotional distress, fear, humiliation, or degradation.
(b) Emotional mistreatment includes:
(i) alienating;
(ii) demeaning;
(iii) harassing a client;
(iv) intimidating;
(v) isolating;
(vi) terrorizing; or
(vii) threatening.
(19) "Exploitation" includes:
(a) the use of a client's property, labor, or resources without the client's consent or in a manner that is contrary to the client's best interests, or for the gain of some person other than the client, including spending a client's funds for the benefit of another;
(b) using the labor of a client without paying the client a fair wage or without providing the client with just or equivalent non-monetary compensation, where such use is inconsistent with therapeutic practices;
(c) engaging or involving a client in any sexual conduct; or
(d)
(i) sexual exploitation of a minor as described in Section 76-5b-201;
(ii) sexual exploitation of a vulnerable adult as described in Section 76-5b-202; or
(iii) abuse of a vulnerable adult as described in Section 76-5b-202 and Subsection 76-5-111(2).
(20)
(a) "Fraud" means a false or deceptive statement, act, or omission that causes, or attempts to cause, property or financial damages, or for personal gain.
(b) Fraud also means any offenses identified as fraud in Title 76, Chapter 6, Offenses Against Property.
(21) "Harm" means financial, physical, or emotional pain, damage, injury, or fraud.
(22) "Inspection" means an announced or unannounced visit of the provider's site to monitor compliance.
(23) "Inspection report" means the written official description of any rule, statute, or requirement where the provider may be found out of compliance, that may include facts supporting the noncompliance, risk levels, corrective actions, and corrective time frames OL, or an OL-approved agency sends the provider once an inspection, survey, or investigation has been completed.
(24) "Internal dispute resolution" means an internal review that takes place once a provider has requested an administrative hearing for any action the agency takes that affects or may, in the future, affect the status of a provider's license.
(25) "Investigation" means an inspection to verify compliance with rule or statute.
(26) "Mistreatment" means conduct resulting in emotional or physical harm.
(27) "NAA" means a Notice of Agency Action that is issued by OL to place a sanction on a license or certification, including:
(a) application denial;
(b) conditions placed on a license;
(c) revocation status; or
(d) suspension status.
(28) "NEAA" means a Notice of Emergency Agency Action that is issued by OL to place temporary, immediate conditions on a license or certification, as authorized by Section 26B-2-703.
(29)
(a) "Neglect" means abandonment or the failure to provide necessary care, including nutrition, education, clothing, shelter, sleep, bedding, supervision, health care, hygiene, treatment, or protection from harm.
(b) Neglect also means the same as the term is defined in Sections 26B-6-201, 76-5-110, and 80-1-102.
(30) "OBP" means the Office of Background Processing within the Department of Health and Human Services, Division of Licensing and Background Checks.
(31) "OL" means the Office of Licensing within the Department of Health and Human Services, Division of Licensing and Background Checks.
(32) "Owner" means any person or entity that:
(a) is listed on a license or certificate as the license or certificate holder;
(b) possesses the right to hold, use, benefit from, enjoy, convey, transfer, and otherwise dispose of a program or facility;
(c) keeps the rights, participates in, or is ultimately responsible for operations and business decisions of a program or facility; or
(d) operates or has engaged the services of others to operate the program or facility.
(33) "Penalty" means an action taken by OL to fine a licensee or certificate holder, deny a license, or place a condition on, suspend, or revoke a license due to the program or facility's noncompliance with statute or rule.
(34) "Person" means:
(a) a business entity;
(b) a corporation;
(c) a governmental entity;
(d) a partnership;
(e) an agency;
(f) an association; or
(g) an individual.
(35) "Physical mistreatment" means conduct resulting in pain, injury, or death.
(36) "Plan of correction" means, except for the Center for Medicare and Medicaid Services (CMS) plan of correction as defined in 42 CFR 488.401 (2024), a temporary process for OL and the provider to work toward improved provider compliance and preventing further noncompliance.
(37) "Program or facility" means any setting, activity, service, procedure, and premises used by the provider to operate their license or certificate in accordance with Section 26B-2-701.
(38) "Provider" means the license or certificate holder or the legally responsible individual or individuals providing services regulated by OL.
(39) "Regular business hours" are the hours that the program or facility is available to the public or providing services to clients.
(40) "Risk levels" means likelihood and severity of harm between low, moderate, high, and extreme that may result if a rule is out of compliance.
(41) "Seclusion" means, except for medically approved quarantine, the involuntary confinement of an individual in an area:
(a) away from the individual's peers; and
(b) in a manner that physically prevents the individual from leaving the room or area.
(42) "Serious injury" means significant disfigurement or loss or impairment of function of a bodily member, organ, or mental faculty.
(43) "Significant criminal activity" means any unlawful activity by or against the program or facility's clients or on duty staff that poses a serious threat to the program or facility's clients or on duty staff's health, safety, or well-being including:
(a) any criminal activity that involves law enforcement;
(b) illegal physical or sexual misconduct or assault;
(c) riot;
(d) suspected exploitation; or
(e) suspected fraud.
(44) "Significant medical emergency" means an acute injury or illness posing an immediate risk to a person's life or health or requires emergency medical care.
(45) "Unsupervised access" means being out of sight and hearing from an individual who has successfully passed the required OBP background check.
(46) "Variance" means any deviation from rule authorized in writing by OL.
(47) "Warning" means a licensing action that warns the provider that a rule noncompliance shall be corrected within a specified amount of time.

Notes

Utah Admin. Code R380-600-2
Adopted by Utah State Bulletin Number 2024-01, effective 12/19/2023 Amended by Utah State Bulletin Number 2025-10, effective 5/8/2025

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