Utah Admin. Code R380-600-3 - New and Renewal Licensing Procedures

(1) Until a license or certificate is approved by OL, an applicant or provider may not:
(a) accept any fee;
(b) enter into any agreement to provide a client service; or
(c) provide any client service.
(2) Each applicant and provider shall comply with any applicable rule, statute, zoning, fire, safety, sanitation, building and licensing law, regulation, ordinance, and code of the city and county where facility or agency will be or is located.
(3) Except as outlined in Subsection 26B-2-107(3) for a foster home, an applicant or a provider shall permit OL to have immediate, unrestricted access to:
(a) any unaltered on and off-site program or facility and client records;
(b) each client who independently consents to speak to OL staff;
(c) each site subject to licensing or certification; and
(d) each staff member.
(4) A provider may not permit a staff or client to threaten, verbally or physically abuse, or use violence of any kind while interacting with a representative of the department.
(5) An applicant seeking an initial or renewal license or certificate to operate a program or facility shall submit:
(a) a complete application as provided by OL;
(b) any required fee for each category of program or facility application;
(c) except as described in Subsection 26B-2-120(12), a background check for each covered individual;
(d) any policy and procedure, or updates if already submitted, as required by OL;
(e) name and contact information for each responsible decision-maker, including any owner or program or facility director;
(f) documentation that verifies the applicant's compliance with, or exemption from, fire and business license requirement; and
(g) as applicable for a healthcare facility, architectural plans and a description of the functional program or facility.
(6) An applicant shall notify OL in writing of any changes to the application, including withdrawal of the application.
(7) A provider may not implement a policy that requires OL approval without that OL approval.
(8) The provider must submit:
(a) a renewal request and applicable fees at least 30 days before the expiration of their license or certificate;
(b) a renewal request and applicable late fees within 30 days after the expiration of their license or certificate; or
(c) a new application for a new license or certificate and applicable fees if the provider lets their license or certificate expire and 30 days have passed since their license or certificate expired.
(9) A residential treatment program or facility provider applying for an initial license shall submit proof that the program or facility served notice of intent to operate in accordance with Section 26B-2-117.
(10) A new applicant shall submit a new initial application and applicable fees if they have not successfully completed the application process six months from the date of the initial application.
(11) OL may deny the initial or renewal application, issue a CMP, or place conditions on a renewal license or certificate if:
(a) the provider failed to achieve or maintain compliance with any applicable statute, rule, or ordinance;
(b) the applicant or provider has a compliance history that shows a pattern of noncompliance with any applicable statute, rule, or ordinance;
(c) the applicant or provider gives false or misleading information to OL;
(d) OL reasonably determines that the applicant or provider is not likely to operate in compliance with any applicable statute, rule, or ordinance;
(e) the applicant or provider received a notice from OBP that a covered individual in the program or facility is not eligible due to an OBP background check and that covered individual is still in the program or facility;
(f) OL finds a program or facility director, owner, or any individual involved in the program or facility's billing process on OL of Inspector General's List of Excluded Individuals and Entities; or
(g) OL finds that an applicant or provider maintains association with any individual with a license revoked by OL if the application is submitted within five years from the time of the revocation.
(12) OL may deny renewal of a license or certificate for an applicant or provider that is no longer providing a service that requires them to have a license or certificate or if they have not provided any service for the past 24 months.
(13) A provider approved by OL to certify their own program or facility site shall register each certified site using the licensing provider portal.
(14) A denied applicant may not reapply for a minimum of a three-month period beginning on the date of denial.
(15) The provider shall adhere to any individualized parameter on a program or facility license or certificate to promote the health, safety, and welfare of any client. Parameters may include:
(a) adequate square footage to determine capacity.
(b) an admission or placement restriction; or
(c) an age restriction;
(16) The provider must resolve any outstanding balance, condition, or noncompliance status on any license or certificate before a license or certificate is granted by OL for any associated new site.
(17)
(a) A provider may apply for a two-year license if the provider is not a residential or foster care program or facility.
(b) A provider may apply for a two-year license if the program or facility is a health care provider.
(c) A provider applying for a two-year license shall ensure:
(i) the program or facility is in good standing with OL for the two consecutive license periods issued by OL immediately before the date of application;
(ii) the provider understands that required inspections will be conducted in the same manner as for annual licenses of the same license type;
(iii) OL reasonably determines that the provider is likely to maintain good standing for a two-year period;
(iv) the provider submits twice the annual fee required for each category of license sought; and
(v) there are no other statutory restrictions that will disqualify the license type for a two-year license.
(18) Unless previously approved by OL to provide services before receiving a license or certificate for special circumstances, a provider must submit an application, any required fee, and obtain a new or a renewed license or certificate before providing any service that requires a license or certificate.
(19) A license or certificate expires at midnight on the last day of the same month the license or certificate was issued, one year after its effective date, except when the license or certificate has been:
(a) revoked by OL before expiration;
(b) extended by OL beyond the date of expiration;
(c) relinquished by the provider;
(d) received a shortened expiration time frame as requested by the provider;
(e) issued as a two-year license; or
(f) issued as a three-year license for a foster parent in accordance with Subsection 26B-2-105(4)(d).
(20) A two-year license expires at midnight on the last day of the same month the license was issued, two years after the effective date on the license.
(21) A provider may request an extension of up to 90 days if:
(a) any applicable fees are paid;
(b) any noncompliance issues are resolved to the satisfaction of OL;
(c) the provider submits a written request for an extension to OL; and
(d) the provider understands that an extended license will reduce the dates for the subsequent renewal license to start on the date compliance is achieved and end on the original license renewal date.
(22) A provider who voluntarily relinquishes a license or certificate shall:
(a) notify OL and the patients or their next of kin or legal guardian, as applicable, at least 30 days before the effective date of closure;
(b) ensure safe keeping of records; and
(c) as applicable, return any patients funds and valuables during discharge.
(23) The provider may voluntarily relinquish their license or certificate except when OL has issued a notice of agency action revoking the license or certificate.
(24) Each license or certificate is not transferable.
(25) The provider shall post their current license or certificate, except in a foster home, on the premises in a place readily visible and accessible to the public.
(26) OL may deny renewal of a license or certificate for a program or facility who is no longer providing services.

Notes

Utah Admin. Code R380-600-3
Adopted by Utah State Bulletin Number 2024-01, effective 12/19/2023 Amended by Utah State Bulletin Number 2025-10, effective 5/8/2025

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