Utah Admin. Code R428-12-4 - Submission of Satisfaction Data
(1)
Each carrier covered by the scope determined in Section
R428-12-5 shall compile and
submit enrollee satisfaction data provided through the Consumer Assessment of
Healthcare Providers and Systems (CAHPS) survey to the department.
(2)
(a) By
January 1 of each year, each carrier shall submit to the department a plan for
creating and providing CAHPS data for the preceding calendar year.
(b) The plan must state whether the carrier
will use the department's contracted vendor or contract with a survey agency on
its own.
(3) By July 1 of
each year, each carrier shall submit to the department CAHPS data for the
preceding calendar year, unless an alternate timeframe has been determined
under Section R428-12-5, in which case the
carrier shall submit the data by the alternate due date.
Notes
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