(a) In general
(2) Disclosure in writing
Except as provided in subsection (b), the disclosures required to be made under section 1681g of this title shall be provided under that section in writing.
(b) Other forms of disclosure
(1) In generalIf authorized by a consumer, a consumer reporting agency may make the disclosures required under 1681g of this title—
(A)
other than in writing; and
(B) in such form as may be—
(i)
specified by the
consumer in accordance with paragraph (2); and
(ii)
available from the agency.
(2) FormA consumer may specify pursuant to paragraph (1) that disclosures under section 1681g of this title shall be made—
(A)
in
person, upon the appearance of the
consumer at the place of business of the
consumer reporting agency where disclosures are regularly provided, during normal business hours, and on reasonable notice;
(B)
by telephone, if the
consumer has made a written request for disclosure by telephone;
(C)
by electronic means, if available from the agency; or
(D)
by any other reasonable means that is available from the agency.
(e) Limitation of liability
Except as provided in sections 1681n and 1681o of this title, no consumer may bring any action or proceeding in the nature of defamation, invasion of privacy, or negligence with respect to the reporting of information against any consumer reporting agency, any user of information, or any person who furnishes information to a consumer reporting agency, based on information disclosed pursuant to section 1681g, 1681h, or 1681m of this title, or based on information disclosed by a user of a consumer report to or for a consumer against whom the user has taken adverse action, based in whole or in part on the report except as to false information furnished with malice or willful intent to injure such consumer.
(
Pub. L. 90–321, title VI, § 610, as added
Pub. L. 91–508, title VI, § 601,
Oct. 26, 1970,
84 Stat. 1131; amended
Pub. L. 104–208, div. A, title II, § 2408(e)(1), (4), (5)(B),
Sept. 30, 1996,
110 Stat. 3009–438, 3009–439.)
Amendments
1996—Pub. L. 104–208, § 2408(e)(5)(B), inserted “and form” after “Conditions” in section catchline.
Subsec. (a). Pub. L. 104–208, § 2408(e)(1), inserted heading and amended text of subsec. (a) generally. Prior to amendment, text read as follows: “A consumer reporting agency shall make the disclosures required under section 1681g of this title during normal business hours and on reasonable notice.”
Subsec. (b). Pub. L. 104–208, § 2408(e)(1), inserted heading and amended text of subsec. (b) generally. Prior to amendment, text read as follows: “The disclosures required under section 1681g of this title shall be made to the consumer—
“(1) in person if he appears in person and furnishes proper identification; or
“(2) by telephone if he has made a written request, with proper identification, for telephone disclosure and the toll charge, if any, for the telephone call is prepaid by or charged directly to the consumer.”
Subsec. (e). Pub. L. 104–208, § 2408(e)(4), inserted “or based on information disclosed by a user of a consumer report to or for a consumer against whom the user has taken adverse action, based in whole or in part on the report” before “except”.
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