Current through Reg. 48, No. 66; April 5, 2022
Rights. Individuals applying for or receiving services for substance use
disorders are guaranteed the protection of fundamental human, civil,
constitutional, and statutory rights, including those specified in subsections
individual rights shall include:
for informing the individual, family member, or authorized guardian of their
rights and responsibilities, assisting in the exercise of those rights, and an
accessible grievance system for resolution of conflicts;
2. Provisions assuring that a grievance may
be filed for any reason with cause;
3. The prominent posting of notices informing
individuals of the grievance system;
4. Access to grievance submission
5. Education of staff in the
importance of the grievance system and individual rights;
6. Specific levels of appeal with
corresponding time frames for resolution;
7. Timely receipt of a filed
8. The logging and
tracking of filed grievances until resolved or concluded by actions of the
provider's governing board;
Written notification of the decision to the appellant; and
10. Analysis of trends to identify
opportunities for improvement.
(b) Providing Information to Affected
Parties. Notification to all parties of these rights shall include affirmation
of an organizational non-relationship policy that protects a party's right to
file a grievance or express their opinion and invokes applicability of state
and federal protections. Providers shall post the number of the abuse hotline,
Disability Rights Florida, and the regional Office of Substance Abuse and
Mental Health in a conspicuous place within each facility and provide a copy to
each individual receiving services.
Implementation of Individual Rights
Requirements by Department of Corrections and Department of Management
Services. In lieu of the requirements of this subsection, the rights of
individuals in Substance Abuse Programs:
Operated by the Department of Corrections shall be protected by the policies
and procedures established by the Department of Corrections.
2. Under contract with the Department of
Management Services shall be protected by the terms of the contract.
Employment. Providers shall ensure that all work performed on behalf of the
provider by an individual receiving services is voluntary, justified by the
treatment plan, and that all wages, if any, are in accordance with applicable
wage and disability laws and regulations.
Fla. Admin. Code Ann. R.
Rulemaking Authority 397.321(5) FS. Law Implemented
397.321, 397.4014, 397.410, 397.501
Register Volume 45, Number 157, August 13, 2019 effective